10Pearls ยท 1 day ago
Business Operations Manager
Tysons Corner, VA
Full-time
Onsite
Mid, Senior Level
7+ years exp10Pearls is a global, purpose-driven AI-powered digital engineering partner helping businesses re-imagine, digitalize, and accelerate. They are seeking a Business Operations Manager who will be responsible for strategic execution, contract and pricing governance, and cross-functional coordination across U.S. operations, ensuring operational rigor and exceptional client experience.
Artificial Intelligence (AI)Augmented RealityBlockchainEnterprise SoftwareInformation TechnologyMachine LearningMobile AppsProduct DesignSaaSWeb Development
Hiring Manager
Anna Keyes
Responsibilities
Execute the pricing oversight and deal desk process, personally building financial models and analyzing deal structures to ensure alignment with margin targets and delivery capacity
Act as the primary hands-on consultant to sales on specific deals, drafting pricing exhibits and negotiating commercial terms directly with the sales team and clients
Maintain and update the pricing model playbook based on market data and cost structures
Conduct the first-line review and redlining of NDAs, MSAs, SOWs, and PSAs to manage risk and ensure alignment with company standards
Manage the contract lifecycle from request through signature and repository upload, acting as the project manager for the legal review process
Develop and maintain a knowledge base of fallback positions and approved contract language to accelerate deal velocity
Partner directly with Finance on collection efforts by personally managing a portfolio of accounts, resolving billing disputes, and engaging with clients on payment issues
Ensure billing accuracy by auditing SOWs against invoices and validating revenue recognition
Track and report on KPIs related to financial and operational health, providing the foundational analysis for forecasting and business reviews
Act as the primary operations liaison with General Counsel, preparing summaries of contract issues and managing the intake process for legal requests
Support risk mitigation by maintaining compliance checklists and ensuring contractual obligations are tracked and met
Drive the timely resolution of legal issues by coordinating between delivery, sales, and legal teams
Support key account planning and QBRs by preparing the operational and financial data packs, tracking action items, and following up on deliverables
Lead the execution of high-touch client engagement initiatives, including managing the strategic gifting program and scheduling executive check-ins
Act as a strategic doer for HR, Delivery, and Finance teams, personally building and implementing scalable processes for onboarding, project tracking, and financial reporting
Facilitate cross-functional meetings to ensure internal operations are aligned and priorities are executed upon
Meticulously track project activities and proactively communicate status updates to all relevant stakeholders
Qualification
Required
7+ years of hands-on experience in business operations, commercial operations, or strategic finance roles in technology services organizations
Deep, practical understanding of pricing strategy and contract management, with experience directly drafting and negotiating agreements
Proven success as an individual contributor who works closely with and through sales, finance, legal, and delivery teams to get things done
Strong analytical, organizational, and stakeholder management skills with a bias for action
A track record of building and implementing scalable processes in fast-paced, high-growth environments, not just designing them
Experience in or exposure to LATAM markets; Spanish proficiency is a strong plus
Proficiency with business productivity tools including Microsoft Office (especially Excel), contract platforms, and AI-based assistants
Benefits
Strong medical, dental, and vision plans with 60% of premiums for employees and their dependents covered by 10Pearls
Employer-funded health reimbursement account (HRA) for the high deductible health plan option
Generous 401(k) plan with a 4% employer match and immediate vesting after 90 days of employment
Paid time off for vacation, sick/wellness, and personal leave; separate paid parental leave program
Employer-paid short term, long term, life, and AD&D insurance
Additional voluntary insurance programs, including life & AD&D, critical illness, cancer, and hospital indemnity for employees and dependents
Full access to Tysons Corner Headquarters office with amenities: a state-of-the-art gym, fully stocked kitchen with snacks and cold brew coffee on tap, and free parking on-site
Company
10Pearls
10Pearls is a mobile app and software development company that specializes in apps, web applications, and enterprise solutions.
1001-5000 employees
H1B Sponsorship
10Pearls has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (9)
2023 (3)
2022 (4)
2021 (10)
Funding
Current Stage
Late StageLeadership Team
Syeda Sana Hussain
Head of People & Programs (EMEA)
Recent News
2025-05-30
Company data provided by crunchbase