S&H Farm Supply, Inc. ยท 3 days ago
Service Writer
Joplin, MO
Full-time
Onsite
New Grad, Entry LevelS&H Farm Supply, Inc. is seeking a highly organized and detail-oriented Service Writer to join their team. The Service Writer will be responsible for communicating with customers, scheduling service appointments, and creating work orders for technicians to ensure timely and high-quality service delivery.
AutomotiveSalesService Industry
Responsibilities
Communicate with customers to understand their service needs
Schedule service appointments and ensure timely completion of work
Create work orders for technicians and ensure accuracy of information
Communicate with technicians to ensure that they have all necessary information to complete the job
Work closely with the service team to ensure that all work is completed on time and to the highest quality standards
Provide estimates for service work and communicate with customers regarding pricing and timeframes
Communicate with customers throughout the service process, keeping them informed of any changes or updates
Provide exceptional customer service, ensuring that all customers are satisfied with their experience
Handle customer complaints and issues in a professional and timely manner
Follow up with customers to ensure that they are satisfied with the service they received
Maintain accurate records of service work and customer interactions
Collaborate with technicians and other team members to ensure efficient service operations
Stay up-to-date on industry trends and new technologies
Qualification
Required
Prior experience in a service writer or customer service role preferred
Excellent communication and interpersonal skills
Strong organizational and time management skills
Ability to work in a fast-paced environment and handle multiple tasks simultaneously
Proficient in Microsoft Office and other computer applications
Valid driver's license
Benefits
Company pays 100% of employee only health insurance
7 paid holidays
401K retirement plan with a company match up to 3%
Company paid $15,000 life insurance policy
Yearend bonus
Weekly direct deposit pay
No waiting period for paid time off
Vision
Dental
Voluntary life insurance
Short term disability
Incentive program
Company
S&H Farm Supply, Inc.
Since 1969, S&H Farm Supply has been supplying dependable products & service support, making our customers more productive & profitable.
Founded in 1969
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Dakota Comer, CPA
Chief Financial Officer
Recent News
EIN Presswire
2024-11-19
Company data provided by crunchbase