Apply on Employer Site

Reflexive Concepts · 1 week ago

System Administrator III

Annapolis Junction, Maryland

Full-time

Onsite

Mid Level

$190K/yr - $190K/yr

Reflexive Concepts is seeking a skilled System Administrator III to join our team! The role involves providing Infrastructure Server and Sustainment services to enhance High Performance Computing capabilities, along with managing and troubleshooting IT systems across multiple sites.

AnalyticsBig DataInformation TechnologySoftwareSoftware Engineering

No H1B

U.S. Citizen Only

Responsibilities

Provide support for implementation, troubleshooting and maintenance of IT systems

Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems

Manage the daily activities of configuration and operation of IT systems

Provide assistance to users in accessing and using IT systems

Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems

Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc

Provide support for the escalation and communication of status to agency management and internal customers

Optimize system operations and resource utilization, and perform system capacity analysis and planning

Provide in-depth experience in trouble-shooting IT systems

Provide detailed analysis and feedback to agency management and internal customers for escalated tickets

Provide support for the dispatch system and hardware problems and remains involved in the resolution process

Configure and manage Linux, Unix, and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance

Support the design of systems, mission architecture and associated hardware

Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA)

Analyze and resolve complex problems associated with server hardware, applications and software integration

Qualification

Linux administrationWindows administrationUnix administrationDoD 8570 IAT II certificationTroubleshooting IT systemsConfiguration managementHelp Desk supportSystem capacity analysisService Oriented Architecture (SOA)

Required