Acro Service Corp ยท 3 days ago
IT Support
Acro Service Corp is seeking a Client Support Associate to provide basic technical support to clients. The role involves troubleshooting various IT issues, installing software, and monitoring systems to ensure smooth operations.
Responsibilities
Identify, manage, escalation, and resolve technical issues
Install and configure software, print drivers, utilities, etc. to be utilized on workstations and computer networks
Troubleshoot all information technology issues, including software, hardware, and networking
Monitor installed systems, identify problems, and take corrective action
Provide basic technical support to Clients
Troubleshoot application issues, basic diagnosing of the desktop/laptop software problems
Qualification
Required
1 - 3 years of related work experience, or an equivalent combination of education and experience
1 - 3 years of customer service experience
Excellent communication skills
The ability to work in a team environment and commit to a flexible work schedule
Preferred
1 - 3 years technical experience a plus
Previous experience troubleshooting desktop, printer and notebook issues
Very strong user and support of MSOffice
Company
Acro Service Corp
With singular global reach and agility, Acro Service Corporation offers you a unique integrated approach to staffing and consulting solutions.
H1B Sponsorship
Acro Service Corp has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (24)
2023 (11)
2022 (11)
2021 (12)
2020 (19)
Funding
Current Stage
Late StageLeadership Team
Company data provided by crunchbase