Hyatt Regency · 6 days ago
Event Services Administrative Assistant | Benefits Included
Hyatt Regency San Francisco is committed to creating a sense of belonging and exceptional experiences for travelers. The Event Services Administrative Assistant plays a vital role in providing administrative and operational support to ensure the successful planning and execution of meetings and events in a high-volume convention hotel environment.
Hospitality
Responsibilities
Provide administrative support to Event Services Managers, including scheduling meetings, preparing correspondence, and maintaining organized files
Assist with the preparation, distribution, and updating of Banquet Event Orders (BEOs), resumes, and event documentation
Coordinate internal communication between Event Services, Culinary, Banquets, Front Office, Engineering, Housekeeping, and AV teams
Manage event-related data in hotel sales and catering systems; update rooming lists, event details, and last-minute changes accurately
Attend event meetings, pre-cons, and department briefings as needed; distribute notes and follow-up items
Handle incoming calls, emails, and inquiries related to meetings and events; route requests appropriately
Assist with billing support by verifying event charges, posting updates, and coordinating with Finance and Catering Managers
Maintain master event calendars, function space schedules, and shared reports
Support on-site event execution by assisting with signage, registration materials, and coordination as needed
Ensure compliance with Hyatt brand standards, service guidelines, and confidentiality requirements
Assist with special projects, reports, and departmental initiatives as assigned
Qualification
Required
High school diploma or equivalent; Associate's or Bachelor's degree preferred
1–2 years of administrative or coordinator experience, preferably in hospitality, events, or sales support
Strong organizational and multitasking skills with attention to detail
Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
Excellent verbal and written communication skills
Ability to work flexible hours, including occasional evenings or weekends, based on event needs
Experience in a hotel, convention center, or large-scale event environment
Familiarity with hotel sales and catering systems (e.g., Delphi, Envision, OPERA, or similar)
Basic understanding of Banquet Event Orders (BEOs) and hotel event operations
Professional, service-oriented demeanor with strong interpersonal skills
Ability to manage multiple priorities in a deadline-driven environment
Strong attention to detail and commitment to accuracy
Benefits
Free room nights, Discounted and Friends & Family Room Rates
Medical, Prescription, Dental and Vision Insurance
401K with company match
Paid Vacation, sick days, new child leave, and personal day
Paid Family Bonding Time and Adoption Assistance
Tuition Reimbursement
Free colleague meals during shift
Employee Stock Purchase Plan
Discounts at various retailers- Apple, AT&T, Verizon, Headspace and many more
Company
Hyatt Regency
Hyatt Regency created a place designed around the power of meaningful connections.
Funding
Current Stage
Late StageTotal Funding
unknown2006-02-13Acquired
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