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Miller Zell · 1 day ago

Retail Environmental Creative Director

Atlanta, GA

Full-time

Onsite

Director/Executive

12+ years exp

Miller Zell is seeking a dynamic environmental design leader who can seamlessly transition between client project support and internal initiatives. The role requires a blend of design agility, communication skills, and brand savvy to oversee creative strategies and lead cross-functional collaboration.

Retail

Diversity & Inclusion

Responsibilities

Synthetizes available information, research and insights to develop foundational strategies for projects that provide a creative road map, align project teams and guide client engagement

Oversees the execution of creative efforts in both a directorial and hands-on role, maintaining adherence to strategy, processes, budget and schedules

Ensures creative strategies align with project objectives, brand standards, and client expectations. Knows how to effectively formulate and express creative strategy in verbal and written form

Leads brainstorming sessions, concept development, and client presentations

Partners with teams across Engineering, Procurement, Account Management, Project Management, Business Development, and Production to clarify creative vision and ensure design integrity

Works with Project Management and other key stakeholders to formulate project timelines, set project progress milestones and clarify any assets or informational mandatories the design team requires

Guides and supports creative project teams, maintaining adherence to company policies and procedures. Assesses challenges, offers corrective solutions, and ensures the team delivers high-quality results

Actively monitors project resources to ensure team efficiency, productivity and profitability and provides updates to the greater team when necessary

Identifies the need for outside services when necessary and participates in interviewing and on-boarding creative contractors with specialized expertise (designers, writers, photographers, studios)

Keeps account team leaders aware of the use of outside services and materials to assure timely billing and adherence to budgets

Seeks out opportunities for department team-building to inspire and stimulate: sharing industry and design trends, recommending creative outings or similar activities

Engages with clients to interpret research and trends, align creative initiatives, and address feedback constructively

Considers both short term and long-term interests of the customer and those of Miller Zell when making creative decisions

Takes responsibility to resolve customer concerns. Recommends strategic measures to course correct actions and reboot client dynamics/engagement

Contributes to new business efforts and RFP responses, supporting strategic objectives as directed by leadership

Ensures the timely development and execution of creative projects to assure profit goals (revenue and margin) are achieved

Communicates effectively—both verbally and written—adapting style and tone to suit different audiences

Balances diverse perspectives to develop innovative solutions

Presents with authority, clarity, and poise, addressing questions and objections effectively

Anticipates potential challenges and proactively recommends solutions

Asses the difficulty of initiatives, identifies processes and actions associated with complex initiatives

Qualification

Creative directionRetail designBrand communicationsTeam leadershipAdobe Creative SuitePresentation skillsCross-functional collaborationCommunication skillsProblem-solvingMentoring

Required

Bachelor's Degree from a 4-year College, University or Art School in Fine Arts, Graphic Design, Retail Interiors, Architecture, Communications or closely related field

12-15 years of experience in creative roles, with a robust background in retail design, brand communications, and team leadership

Strong creative direction skills and a proven ability to manage and support complex, cross-functional project teams

Experience mentoring junior team members

Effectively engaging with clients and articulating creative strategies

Expertise in developing compelling presentations

Demonstrated history of delivering high-quality design solutions

Proficient in Adobe Creative Suite (Illustrator, InDesign, Photoshop), PowerPoint and/or Keynote

Experience working on large-scale design and branded environment projects in retail, quick serve restaurants and hospitality, and/or financial services

Excellent written and verbal communication skills

Ability to synthesize available information, research and insights to develop foundational strategies for projects

Ability to oversee the execution of creative efforts in both a directorial and hands-on role

Ability to lead brainstorming sessions, concept development, and client presentations

Ability to communicate effectively—both verbally and written—adapting style and tone to suit different audiences

Ability to balance diverse perspectives to develop innovative solutions

Ability to present with authority, clarity, and poise, addressing questions and objections effectively

Ability to anticipate potential challenges and proactively recommend solutions

Preferred

Experience working on large-scale design and branded environment projects in retail, quick serve restaurants and hospitality, and/or financial services

SketchUp proficiency