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Xperience Restaurant Group (XRG) · 1 day ago

Host - Rio Mambo

Burleson, TX

Part-time

Onsite

Entry Level

1+ years exp

Xperience Restaurant Group (XRG) is dedicated to providing unforgettable dining experiences through exceptional hospitality. The Host/ess is responsible for greeting guests, seating them promptly, and ensuring a smooth flow of restaurant operations while maintaining a positive atmosphere.

Food and BeverageFood ProcessingRestaurants

Responsibilities

Greet guests immediately upon arrival

Inform the guests that their table is ready and invite them to the table

Carry guests’ drinks to their seats/tables from the bar area and transfer their tab to the table if needed

Pull out their chairs and tables to make it easier for the guests to sit down

Answer calls promptly and politely

Utilize all tables on a rotation to achieve highest turnaround of guests and maintain smooth flow of the restaurant

Keep host stand well organized and stocked

Move furniture as directed by management, including but not limited to tables, chairs, bar stools, banquettes, bar tables, boxes, equipment, etc

Tour the restaurant in intervals to identify any empty tables

Respond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitude escalating to management when necessary

Complete opening/running/closing side work duties as assigned

Assist teammates with opening/running/closing side work duties upon request

Assists and/ or completes additional tasks as assigned