St. Croix Hospice · 1 day ago
Regional Director of Clinical Operations
St. Croix Hospice is dedicated to providing an empowering hospice experience to each patient. The Regional Director of Clinical Operations will oversee patient services, assist in operational planning, and ensure compliance with healthcare regulations while promoting quality hospice care.
Health Care
Responsibilities
Coordinate and oversee all direct and indirect patient services provided by clinical organization personnel
Participate in operational planning and budgeting
Provide guidance and counseling to coordinators and Managers of Clinical Services to assist them in continually improving all aspects of hospice care services, provided through organization personnel
Assist Manager of Clinical Services in managing clinical teams and planning
Provide help in assessment, planning, implementation and evaluation of patient and family/caregiver care to all clinical personnel as indicated
Assist the Chief Clinical Officer in the preparation and administration of the organization's budget
Interpret operational indicators to detect census changes and increases or decreases in volume that could impact staffing levels, revenues or expenses
Evaluate performance of the Manager of Clinical Services
Assist the Manager of Clinical Services to develop skills and techniques in evaluating the performance of clinicians
Hire, evaluate, and terminate organization personnel
Work with the Manager of Clinical Services to conduct annual evaluations on clinicians, or more frequently if indicated
Oversee the maintenance of patient clinical records, statistics, reports and records for purposes of evaluation and reporting of organization activities
Assure proper maintenance of clinical records in compliance with local, state and federal laws
Responsible for the maintenance of adequate and appropriate inventory supplies and equipment for the provision of patient services
Develop, implement and evaluate the orientation program for new organization personnel. Responsible for orientation of new organization personnel, directly or delegated
Plan and implement in-service and continuing education programs to meet education and training needs of organization personnel
Assist with the evaluation of organization performance via performance improvement program, productivity, quarterly and annual reviews. Assure the quality and safe delivery of hospice services provided through the organization
Assist in the development of organization goals. Develops, recommends, and administers organizational policies and procedures
Assure compliance with all local, state and federal laws regarding licensure and certification of organization personnel and maintains compliance to the CHAP Home Care standards
Stay informed about changes in the field of nursing and hospice care; shares information with appropriate organization personnel
Promote hospice referrals in the health care community
Other duties as assigned by the Chief Clinical Officer
Qualification
Required
Registered Nurse with current licensure to practice professional nursing in the state
Demonstrated ability to supervise and direct professional and administrative personnel
Ability to market and deal tactfully with customers and the community
Must be a licensed driver with an automobile that is insured in accordance with state and/or organizational requirements and is in good working order
Has excellent observation, verbal and written communication skills
Knowledge of business management, governmental regulations and CHAP standards
Preferred
Bachelor's degree in Nursing from an accredited program by the National League for Nursing strongly preferred
Master's degree preferred
Benefits
Two medical plan choices
Dental, vision and life insurance benefits
Tuition reimbursement
Customized Mental Health Support Program
Employee Assistance Program
Paid time off and paid holidays
401k Retirement Plan with up to 4% employer matching
Flexible Spending Account (FSA)
Company-paid Basic Life Insurance, AD&D, Short Term and Long-Term Disability
Company
St. Croix Hospice
St. Croix is a provider of hospice services to patients affected by a life-limiting illness.
Funding
Current Stage
Late StageTotal Funding
unknown2017-10-04Acquired
2013-10-01Private Equity
Recent News
2026-01-06
2025-10-06
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