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sunday · 1 day ago

Operations Associate - NYC

New York, NY

Full-time

Onsite

New Grad, Entry Level

$60K/yr - $70K/yr

0+ years exp

Sunday is building the fastest, simplest way to pay in restaurants. As an Operations Associate, you’ll support the US Operations team to deliver a best-in-class experience for restaurateurs, assisting with onboarding tasks and ensuring smooth launches.

FinTechPaymentsQR CodesRestaurantsTransaction Processing

Responsibilities

Support key onboarding steps such as account configuration, QR code design and ordering, and menu setup

Coordinate with Account Executives, Operations Managers, and our internal design team to keep things running smoothly

Partner with our external QR code vendor to manage the design and production process for our core Digital Bill product

Assist with special projects, ad hoc audits, and general data hygiene to ensure clean, accurate records across systems

Contribute ideas and feedback to improve our processes and help reduce the time from signed deal to restaurant launch

Qualification

CRM systemsProject managementRestaurant experienceDetail-orientedCollaboration

Required

Based in New York, New York

Have 0–2 years of experience in support, customer success, or operations—ideally at a startup, in the hospitality/food industry, or in professional services

1+ years restaurant experience (Back of House, Front of House, or Management)

Highly organized: you're comfortable navigating spreadsheets, trackers, and CRM systems

A structured thinker with project management skills: reliable, detail-oriented, and a clear communicator across teams

You bring an owner mentality and a desire to grow with the team

You're energized by the idea of scaling a startup and are always ready to roll up your sleeves and build something great