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Caesars Entertainment · 1 day ago

Spa Receptionist-Part Time (Harrah's Ak-Chin Casino)

Maricopa, AZ

Part-time

Onsite

Entry Level

1+ years exp

Caesars Entertainment is a leading provider in the hospitality industry, and they are seeking a Spa Receptionist to maintain the reception and retail areas of the Spa. The role involves providing exceptional guest service, scheduling appointments, and assisting with various tasks to ensure a welcoming environment for guests.

Food and Beverage

Responsibilities

Offer the highest level of personalized service while maintaining a positive, enthusiastic, helpful, and professional attitude with all guests and team members

Initiate and engage in conversations in a professional and friendly manner

The ability to work in a fast paced and multi-task-oriented environment

Be able to schedule appointments with accuracy and in a timely manner in person and over the phone

Candidate must demonstrate computer knowledge including Word, Microsoft office and outlook

Handles the computer booking system Book4Time and all cash handling procedures with accuracy and ease

Answer phones promptly and friendly

Work well under pressure and handle multiple guests at one time

Knowledge of all spa treatments and retail items with the intent to suggest service offerings to best tailor the client’s needs

The ability to suggest, sell, and provide detailed descriptions of spa services and retail items

Perform other tasks assigned by Manager

Demonstrate the ability to serve alcoholic beverages in compliance with company policies and procedures

Prepare deli plates and simple small offerings following Standard Operating Procedures (SOP)

Provide attentive and courteous guest service in the Desert Serenity Lounge at the Spa, ensuring a welcoming and relaxing environment

Qualification

Customer serviceAppointment schedulingComputer knowledgeFood Handler CertificationAlcohol Awareness CourseMultitaskingDetail orientedCommunication skillsTeamwork