Sky Systems, Inc. (SkySys) ยท 1 day ago
Client Services Asset Recovery Technician
East Hanover, NJ
Full-time
Onsite
New Grad, Entry LevelSky Systems, Inc. (SkySys) is a company seeking a Client Services Asset Recovery Technician to recover client computer systems and peripherals within a large pharmaceutical company. The technician will work both in a warehouse setting and on campus, managing logistics and ensuring accurate asset management activities.
Information Technology
Responsibilities
Conduct on and off campus asset recoveries of laptops, desktops, monitors, tablets, printers and mobile devices
Must be self-motivated and have attention to detail with ability to multi-task
Ability to follow standards, policies, and procedures, while checking equipment into Inventory and/or Quarantine
Handle small offboarding projects and update tracker
Ability to handle tickets via Service Now and, follow Outlook and/or other shared files or folders
Follow up on scheduled appointments for asset recovery pickup
Create and adhere to scheduled appointments for asset recovery collections (as needed)
Assist with ticket and queue management within Service Now, while adhering to SLA's
Manage logistics and other activities as needed
Ensure asset management activities are managed quickly and accurately according to company standards
Transfer equipment between inventory locations (both physically & logically)
Track all incoming/outgoing activities via company systems and other means
Clean all hardware and prepare for reuse, which includes, running diagnostics
Assist with Year End Inventory Audits to ensure no missed inventory
Maintain Excel/SharePoint Trackers
Other Ad Hoc Activities and Reporting as required
Qualification
Required
Recovery of client computer systems and peripherals within Large Pharmaceutical Company
Technician will work within Warehouse and walk/drive around large campus, ship box with return label for home office clients
Must be personable and have solid soft skills and be a good communicator
Must have valid license, along with the ability to lift 50lbs
Conduct on and off campus asset recoveries of laptops, desktops, monitors, tablets, printers and mobile devices
Must be self-motivated and have attention to detail with ability to multi-task
Ability to follow standards, policies, and procedures, while checking equipment into Inventory and/or Quarantine
Handle small offboarding projects and update tracker
Ability to handle tickets via Service Now and, follow Outlook and/or other shared files or folders
Follow up on scheduled appointments for asset recovery pickup
Create and adhere to scheduled appointments for asset recovery collections (as needed)
Assist with ticket and queue management within Service Now, while adhering to SLA's
Manage logistics and other activities as needed
Ensure asset management activities are managed quickly and accurately according to company standards
Transfer equipment between inventory locations (both physically & logically)
Track all incoming/outgoing activities via company systems and other means
Clean all hardware and prepare for reuse, which includes, running diagnostics
Assist with Year End Inventory Audits to ensure no missed inventory
Maintain Excel/SharePoint Trackers
Other Ad Hoc Activities and Reporting as required
Service Now
Asset management understanding
Microsoft Office: Word, Excel, Outlook Calendar, scheduling and SharePoint
Knowledge of IMAC, SLA's and Asset management, ITIL
Company
Sky Systems, Inc. (SkySys)
SkySys is a technology, engineering consulting and services company that provides Staffing, Managed, and Professional Services for clients globally ranging from 25 to 250,000+ employees.
Founded in 2011
201-500 employees
H1B Sponsorship
Sky Systems, Inc. (SkySys) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (4)
2023 (9)
2022 (9)
2021 (5)
2020 (12)
Funding
Current Stage
Growth StageLeadership Team
Shehryaar Ahmed
Sr. IT Technical Recruiter/Talent Acquisition Partner
Company data provided by crunchbase