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J.B. Hunt Transport Services, Inc. · 1 day ago

Capacity Procurement Coordinator

Lowell, AR

Full-time

Onsite

Entry Level

1+ years exp

J.B. Hunt Transport Services, Inc. is a leading transportation and logistics company, and they are seeking a Capacity Procurement Coordinator. The role involves negotiating rates with carriers, managing freight in transit, and ensuring timely communication with customers to optimize service and maintain margins.

LogisticsShippingTransportation

No H1B

Responsibilities

Negotiate with carriers for the appropriate purchase rate to meet revenue and profit margin goals and facilitate appropriate business relationship with the carrier

Manage all freight in transit by obtaining adequate updates from carriers/drivers to monitor movement and provide updated ETAs to customers

Tender loads and optimize service through system management utilizing the Carrier 360 platform to review carrier rate submissions, make counteroffers, and respond to inquiries from carriers

Proactively communicate service failures to internal support teams to minimize service failures, promote on time service, and ensure safety

Trace and obtain load updates and assist internal customers with problems on loads. Monitor freight in transit and customer location requests for appointments

Perform clerical duties such as processing documents, data entry, maintaining records and files, and compile and arrange data

Receive proper documentation to validate and issue fuel advances to drivers

Qualification

Carrier managementSupply chain knowledgeNegotiationSoftware proficiencyCommunication skillsMultitaskingPrioritizationAccuracyCustomer service

Required

Ability to work various schedules, including overnight and weekend shifts

Strong written and verbal communication skills

Ability to multitask

Ability to prioritize

Ability to quickly learn new software systems and efficiently operate within them

Ability to process information with high levels of accuracy

Ability to meet or exceed customer and carrier needs and expectations and provide excellent service

Preferred

1-2 years of working experience, preferably in a related role such as sales, a call center, or high-level customer experience and/or bachelor's degree in supply chain/logistics, business administration, or general studies