Seneca Resources Company, LLC · 3 days ago
Telecommunications Specialist
Raleigh, NC
Contract
Hybrid
Mid Level
3+ years expSeneca Resources Company, LLC is a staffing and consulting firm that partners with clients ranging from Fortune 500 companies to government organizations. They are seeking a Telecommunications Specialist to support enterprise-level network operations, focusing on WAN provisioning, circuit lifecycle management, and vendor coordination within a mission-critical network environment.
Oil & Energy
No H1B
U.S. Citizen Only
Responsibilities
Administer and coordinate WAN and telecommunications service requests using Telecom Expense Management (TEM) and provisioning tools
Manage the full circuit lifecycle including new installs, upgrades, migrations, and disconnects
Schedule and coordinate network service installations with telecom vendors and internal teams
Track daily activities, metrics, and project status using Excel-based reporting
Monitor, manage, and resolve ServiceNow incidents, requests, and trouble tickets through closure
Extract and analyze ServiceNow outage data to produce next-day operational reports
Support WAN escalations and collaborate with vendors to resolve service issues within SLA timelines
Maintain working knowledge of vendor processes, systems, and service-level agreements
Proactively communicate risks, delays, and milestones to project managers and leadership
Participate in on-call rotation and provide after-hours network support as required
Qualification
Required
Associate's degree with 3+ years of IT or network support experience, or equivalent experience
Minimum 3 years of hands-on telecommunications or network operations experience
Strong knowledge of WAN, LAN, VPN, SD-WAN, and data circuits
Experience troubleshooting routers, switches, and modem connectivity
Proficiency with ServiceNow ticketing and reporting
Experience using VPN, PuTTY, SSH, or similar remote access tools
Strong working knowledge of Microsoft Excel, Teams, and Office Suite
Excellent communication, organization, and multitasking skills
Proven ability to work with vendors and cross-functional technical teams
Preferred
Prior Tier 2 (T2) network support experience preferred
Flexibility to work on-call, nights, and weekends as needed
Benefits
Competitive pay
Comprehensive health, dental, and vision coverage
401(k) retirement plans
Company
Seneca Resources Company, LLC
Seneca Resources Company, LLC, the exploration and production segment of National Fuel Gas Company, headquartered in Houston, Texas, explores for, develops, and produces natural gas in the Appalachian Region including the Marcellus and Utica Shales.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
John McGinnis
Chief Operating Officer
Todd Abbott
Chief Operating Officer
Company data provided by crunchbase