GhostRanch Communications · 2 weeks ago
Account Manager (Remote)
United States
Full-time
Remote
Mid Level
$60K/yr - $75K/yr
3+ years expGhostRanch Communications is a creative agency that focuses on the art of storytelling. The Account Manager serves as a strategic and trusted partner to clients, responsible for building and nurturing long-term relationships while delivering exceptional client experiences.
AdvertisingConsultingGraphic DesignMarketing
Responsibilities
Partner closely with Creative and Operations teams to ensure projects are delivered on time, on budget, and aligned with agreed-upon objectives
Facilitate and drive meetings with clients and prospects, developing agendas, keeping meetings on track and promptly following up on action items
Builds & deepens relationships with current and new clients, leading regular planning calls. Responsible for updating and maintaining the client/prospect CRM while paying special attention to each client’s marketing calendar to know when to reach out
Ensures projects stay on agreed timelines and on budget. Uploads new projects and manages existing ones through the PM tool, Trello
Conducts discovery calls and proposals within their book of business. Works closely with clients on forecasting, negotiation and budgeting skills
Listens to client marketing strategies, adding insight and value to help clients with their marketing plans and executions. Actively works to understand the business and products of all clients within their book of business
Evangelizes the best practices in Product Marketing and Sales Enablement Asset creation, workflows. Shares wisdom with existing clients as well as outbound, to educate and excite new leads to GhostRanch. Assists with furthering our position as that ultra-niche option that most marketers didn’t even know existed
Proactive in identifying ways to expand into different opportunities with both new and existing clients. Motivated and takes initiative in dedicating time towards growth and expanding your book of business
Occasional travel for networking, event conference sponsorships, and generating new and expansion of business
Attends annual onsite retreats
Performs other duties as assigned
Qualification
Required
Exceptional communication skills (written and verbal), with a high degree of responsiveness and a strong command of closed-loop communication
Relationship-driven and client-focused, with a genuine interest in building trust, nurturing long-term partnerships, and expanding professional networks
Positive, solutions-oriented mindset, demonstrating adaptability, initiative, and a willingness to step in where needed to support team and client success
Highly organized with strong attention to detail, able to manage multiple priorities, timelines, and deliverables while maintaining accurate documentation and reporting
Analytical and inquisitive, comfortable reviewing data, asking thoughtful questions, and identifying underlying challenges within client organizations
Strategic thinker and industry-aware, with an understanding of the technology and SaaS landscape and a desire to stay current on marketing, business, and storytelling trends
Growth-minded, with a focus on strengthening client relationships, identifying account expansion opportunities, and supporting new business growth
Values creative work and has a love for presentations. Passion for storytelling, knack for messaging, and ability to contribute to the creation of a presentation
Bachelor's degree or higher
3-5+ years of Agency experience in Account Management or client-side in Customer Success, Sales, Marketing, or Events
Location: Fully Remote/ PST or MST timezone
Ability to work independently in a fully remote environment
Hours: 30-40 hours per week
Applicants located in PST or MST timezone required
Work Type: Full Time
Must be willing to conduct oneself in accordance with Company's Core Values
Prolonged periods sitting at a desk working on a computer
Ability to travel occasionally for client meetings or team gatherings
Preferred
Familiarity with B2B marketing and corporate branding preferred, Enterprise tech space experience a bonus
Company
GhostRanch Communications
GhostRanch Communications is a marketing company that designs agile presentations and visual storytelling services for various enterprises.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Mikey Mioduski
Founder & CEO
Recent News
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