HERE Technologies · 1 day ago
Sr Technical PM Specialist
Chicago, IL
Full-time
Hybrid
Mid, Senior Level
$105K/yr - $120K/yr
5+ years expHERE Technologies is a location data and technology platform company. They are seeking a Technical Program Manager to own the delivery and performance of HERE Traffic solutions, managing complex programs and ensuring customer satisfaction.
AppsFleet ManagementGeospatialLocation Based ServicesMapping ServicesNavigationSoftwareSupply Chain Management
Responsibilities
Own and execute customer Success and Delivery Plans focused on HERE Traffic products, ensuring adoption, performance, and long-term value realization
Lead large, cross-functional programs involving Traffic Engineering, Data Operations, Product Management, Sales, and external customer teams to deliver launches, migrations, and complex integrations
Act as the Voice of the Customer for Traffic solutions by translating customer requirements, operational issues, and roadmap needs into clear inputs for Product and Engineering
Drive executive-level reviews, escalations, and decision-making for high-impact traffic programs and customer initiatives
Monitor delivery health, SLAs, and risk across customer traffic implementations; proactively identify issues and drive mitigation plans
Identify gaps in traffic delivery processes, methodologies, or tooling and lead continuous improvement initiatives across the customer lifecycle
Partner with Sales and Account Executives to consult customers on improving traffic, navigation, IoT, and location-based service use cases
Serve as the primary technical escalation point for customers, ensuring alignment across internal teams and clarity on scope, timelines, and dependencies
Travel up to 25 percent, domestic and international, to support customer engagements and strategic initiatives as needed
Qualification
Required
5+ years of experience in technical roles spanning traffic data, location services, data platforms, engineering, or content, combined with customer-facing delivery or pre-sales experience
Proven Technical Program Management experience delivering large-scale, enterprise solutions involving real-time data, APIs, and cross-functional teams
Strong ownership mindset with a track record of building trusted, long-term partnerships with strategic customers
Excellent consultative and advisory skills, with the ability to translate complex traffic and platform concepts into clear business outcomes
Demonstrated ability to lead without authority, influence stakeholders across functions, and manage competing priorities in matrixed organizations
Strong organizational, risk management, and problem-solving skills, with comfort operating at both executive and delivery levels
Benefits
Health (Medical/Dental/Vision) insurance
Retirement savings plans
Paid time off & leave policies
Company
HERE Technologies
As global mobility becomes increasingly connected, electrified and automated, HERE Technologies is leading the way to a safer, greener future.
5001-10000 employees
H1B Sponsorship
HERE Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (36)
2024 (21)
2023 (45)
2022 (63)
2021 (46)
2020 (69)
Funding
Current Stage
Late StageTotal Funding
unknown2019-12-20Corporate Round
2018-01-04Corporate Round
2017-01-03Corporate Round
Leadership Team
Alexander Gevrenov
Sr. Director Quality Analytics & Transformation
Recent News
2025-05-05
2024-12-04
2024-11-06
Company data provided by crunchbase