Children's Council of San Francisco · 2 days ago
Director of Data Management & Operations
San Francisco, CA
Full-time
Hybrid
Lead/Staff, Director/Executive
$125K/yr - $138K/yr
3+ years expChildren’s Council of San Francisco is a nonprofit organization focused on child care and early education. They are seeking a strategic and results-driven Director of Data Management and Operations to analyze complex data sets, establish data governance standards, and shape data strategy to enable operational excellence.
Association
Responsibilities
Take a strategic leadership role over data across the organization, champions data to key stakeholders
Complete an org wide Data Assessment resulting in the creation and implementation of a Data Strategy
Create and manage an internal Data Governance Committee
Develop, manage, and administer the data warehouse as well as train other data personnel within the organization
Create and maintain integrations between the organization’s data warehouse and external REST APIs by utilizing platforms such as Azure Data Factory and Cloudingo
Manage and enhance integrations that transfer data directly into Salesforce utilizing ETL processes from the organization’s data warehouse, SQL databases, and form tools such as FormAssembly
Utilize tools such as Cloudingo and Salesforce’s built-in duplicate management features to minimize the number of duplicate Salesforce contacts and related accounts
Work closely with other internal data team staff to clean and transfer historical data from spreadsheets into Salesforce using tools such as Dataloader, Cloudingo and the Salesforce Data Import Wizard
Serve as administrator and technical resource for Account Engagement, the organization’s email marketing tool
Supervise the organization’s Web/Database Administrator and other data related positions within IT
Establish requirements and assess the quality of the data in our current databases
Assist in the maintenance and creation of a data catalog and data map
Develop and implement data standards, policies, procedures, and business rules
Establish data access security requirements
Interpret data, analyze results using statistical techniques and provide ongoing reports from a variety of sources to create dashboards and other presentation materials and tools for key constituents
Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality
Acquire data from primary and/or secondary data sources and maintain databases/data systems
Filter and clean data by reviewing computer reports, printouts, and performance indicators to locate and correct issues
Serve as the organization’s Salesforce Administrator to include management of the Salesforce database and configuration. Will also partner directly with any identified Salesforce consultants
Provide training and technical assistance with the design and management of collecting and reporting data (surveys). Create standards and procedures on how we create and conduct surveys
Independently analyze and summarize findings and present data in formats such as excel pivots, power point, reports, dashboards, grids, and tables along with any suggestions or recommendations
Other data related duties as assigned
Qualification
Required
3-5 years of leading IT data management and operations and hands-on experience involving quantitative data analysis and complex problem solving
Bachelor's degree in Mathematics, Economics, Computer Science, Information Management, Statistics, or related field
Must be highly organized, detail-oriented, and skilled at using data to help leaders guide organizational decisions
Excellent problem-solving, communication, and time management skills
Technical expertise regarding data models, database design development, data mining and segmentation techniques
Demonstrated ability to analyze statistical data and to present findings clearly and concisely in verbal, written, and graphic form
Strong knowledge and experience with reporting packages, databases (SQL etc.), ETL
Strong knowledge of SQL is a must
Data Warehouse experience (particularly Azure/Azure Data Factory)
Salesforce Administration and Configuration experience
Benefits
Generous Medical coverage for staff, including paid medical plan deductibles, copays and out-of-pocket maximums.
Dental, Vision, Chiropractic & Acupuncture, Life, LTD and AD&D coverage.
Voluntary benefits that include Supplement Life, Accident, Critical Illness, and Pet Insurance.
401(k) retirement plan with a generous employer match.
Pre-tax Flexible Spending Accounts, Health Savings Account and Commuter Benefit programs.
Generous paid time off package, including 14 paid holidays + a floating holiday for your Birthday.
Ongoing training and professional development for all staff.
Tuition Reimbursement.
Company
Children's Council of San Francisco
NPO for under served K-12 grade students in San Francisco Bay Area.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Amie Latterman
Chief Advancement Officer
Ben Doyle
Chief Program Officer
Company data provided by crunchbase