Equitas Health · 1 day ago
EHR Support Analyst
Equitas Health is a regional not-for-profit community-based healthcare system focused on providing healthcare to diverse populations. The EHR Support Analyst is responsible for supporting the utilization of the Epic Electronic Health Record and ETO systems, coordinating user training, and ensuring optimal use of these systems across the organization.
Health CareHospitalNon Profit
Responsibilities
Completes required training and maintains both Epic and ETO proficiency
Provide direct support to clinical operations and patient care teams to facilitate the introduction, acceptance, integration, and optimal use of the Epic application across the entire organization
Collaborate with clinic leadership and users to identify opportunities for efficiencies in clinic operations, clinical practice support, and improved health outcomes
Collaborate with OCHIN and advisory workgroups to optimize use of the Epic system through implementation of new practice management and EHR features and upgrades
Collaborate with OCHIN and the necessary clinical personnel to test new features and upgrades prior to implementation
Work with various support vendors to ensure proper establishment and ongoing transfer of clinical data via HL7 interfaces between various systems
Create and manage Epic report creation and/or modification needs across the organization
Work with Quality and Evaluation team to develop methods to monitor population specific clinical data for implementation of UDS reports, Ryan White Services Report, Meaningful Use, PCMH and Quality Improvement
Maintain member-managed system setup such as the provider master file, security, and preference lists, SmartPhrases for all impacted service areas
In collaboration with clinic personnel, this position has the primary responsibility for the development and maintenance of EHR Workflows within Epic
Attend practice management and other clinical meetings as required
Coordinate and provide all initial EHR training to new staff and providers across the organization
Provide go-live support to all clinic staff, providers and Epic users for all upgrades, patches and functionality changes within the EHR
Coordinate the issuance of Epic ID and password for new users and providers
Provide necessary refresher and/or ongoing EHR competency/efficiency training for existing Epic users and providers
Support EHR upgrade training for all staff and providers in collaboration with OCHIN
Accomplish all required general maintenance of the ETO electronic record, including adding, deleting and modifying access for all users
Create and/or modify touchpoints in ETO in order to collect data, monitor key performance indicators and report as necessary
Create, implement and maintain the necessary data extractions from the ETO system as well as the necessary data imports into the ETO system
Create and implement accurate ETO related data collection, reports, and documentation necessary to provide required data for federal, state, agency and board purposes
Contribute to a positive work environment by demonstrating unconditional positive regard to all Equitas Health employees, interns, etc. that includes an understanding, awareness, and respect for diversity
Other duties as assigned
Qualification
Required
Bachelor's degree preferred
Minimum of two years' experience in a clinical setting supporting Epic required
EPIC Ambulatory certification required
Previous experience with Epic required
Strong oral and written communications
Able to explain complex subjects in a clear and engaging manner
Able to understand clinical needs, workflows and requirements in a primary care setting
Must have excellent organizational, communication, and presentation skills, as well as public speaking skills
Experience with and ability to provide high quality customer service
Willingness to travel as necessary
Must have sensitivity to, interest in and competence in cultural differences, HIV/AIDS, minority health, sexual practices, and a demonstrated competence in working with persons of color, and gay/lesbian/bisexual/transgender community
Must be able to maintain individuals' confidentiality
Reliable transportation, driver's license and proof of auto insurance required
Preferred
ETO experience and/or certification is preferred
Benefits
PTO
Vision
Dental
Health
401k
Sick time
Company
Equitas Health
Equitas Health specializes in LGBTQ healthcare, advocacy, dentistry, transgender care, pharmacy, wellness and HIV/STI prevention services.
H1B Sponsorship
Equitas Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2022 (1)
Funding
Current Stage
Late StageRecent News
2024-04-10
2024-02-09
2024-02-09
Company data provided by crunchbase