Sony Pictures Entertainment · 1 day ago
Director, Operations FAST Publishing
Sony Pictures Entertainment is seeking a Director of Operations for their Free Ad-Supported Television (FAST) publishing business. This role will oversee day-to-day operations, manage vendor partnerships, and ensure seamless delivery and process optimization across multiple global markets.
ContentFilm DistributionFilm ProductionMedia and EntertainmentTV Production
Responsibilities
Lead daily operations across FAST channel publishing, ensuring efficient execution across multiple global markets and partners
Drive the coordination of internal stakeholders (Programming, Marketing, Content Prep, DCS, and Business Development) to maintain workflow alignment
Oversee project planning and management for new channel launches, content refreshes, and technical upgrades
Develop and enforce standardized processes, delivery timelines, and operational best practices across the FAST ecosystem
Track milestones, manage escalations, and ensure timely issue resolution with vendors and partners
Serve as the primary point of contact for all operational vendors (e.g., playout, metadata, QA, delivery)
Manage day-to-day relationships with content and platform partners, ensuring service reliability and content delivery integrity
Lead vendor evaluation, onboarding, contract negotiation, and renewals to optimize performance and cost efficiency
Collaborate with platform partners (Samsung TV Plus, Roku, LG Channels, Pluto TV, etc.) to manage ongoing operational requirements and troubleshoot delivery issues
Act as the operational conduit between Business Development, global sales teams, and internal groups — Programming, Marketing, Content Prep, DCS, and Finance
Partner with Programming and Content Prep to align delivery schedules and ensure metadata and assets meet technical specifications
Support Marketing with timely asset delivery, channel metadata, and campaign readiness
Collaborate with DCS and technical teams to maintain channel uptime and quality standards
Partner with Finance and Procurement to manage vendor budgets, forecast spend, and oversee payment processing
Monitor operational costs, track vendor billing accuracy, and ensure adherence to contractual terms
Provide ongoing reporting and insights to leadership on budget performance, operational KPIs, and HOV metrics
Identify opportunities to enhance operational efficiency and scalability through process automation, documentation, and workflow refinement
Define and track KPIs to assess vendor performance, delivery accuracy, and channel uptime
Lead initiatives to streamline new channel launches and improve partner experience
Support strategic growth initiatives by evaluating new technologies, platforms, and vendors
Qualification
Required
10+ years of experience in digital media operations streaming distribution, or FAST publishing
Proven expertise in vendor and partner management, particularly in content delivery and playout workflows
Strong background in project and program management with cross-functional team leadership
Exceptional organizational and communication skills, with experience managing multiple concurrent initiatives
Financial acumen in budgeting, forecasting, and vendor cost tracking
Strategic, detail-oriented mindset with a strong sense of operational discipline
Bachelor's degree required
Preferred
MBA or equivalent preferred
Experience with international operations and multi-region workflows is a strong plus
Benefits
Annual incentive
Comprehensive benefits
Company
Sony Pictures Entertainment
Sony Pictures Entertainment (SPE) is a subsidiary of Sony Entertainment Inc., a subsidiary of Tokyo-based Sony Corporation. It is a sub-organization of Sony.
H1B Sponsorship
Sony Pictures Entertainment has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (290)
2024 (258)
2023 (208)
2022 (279)
2021 (210)
2020 (213)
Funding
Current Stage
Late StageTotal Funding
$1M2000-11-07Series A· $1M
Leadership Team
Recent News
The Hollywood Reporter
2025-12-19
2025-12-19
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