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Nebraska Furniture Mart · 1 week ago

Sales Representative - Flooring

Des Moines, IA

Full-time

Onsite

New Grad, Entry Level

$44K/yr - $159K/yr

Nebraska Furniture Mart (NFM) is a company dedicated to helping customers create a home they love. As a Sales Representative, you will provide world-class service, manage post-order problems, and achieve sales targets while collaborating with team members to ensure customer satisfaction.

E-CommerceManufacturing

Responsibilities

Monitor Constantly circulate the sales floor and greet customers in a timely manner. Avoid “grouping” or other behaviors that prevent effective greetings

Manage Identify and resolve all post-order problems quickly and efficiently. Partner with other sales staff or customer care teams whenever necessary to ensure prompt and thorough problem resolution

Plan Maximize the sales process. Achieve all sales targets and goals as assigned by the Sales Manager, including sales volume, gross margin%, add-on sales and returned merchandise

Assist Use all existing tools, such as catalogs, internet, workshops, etc. to acquire expert knowledge of the assigned product lines

Collaborate Support the department’s management staff. Demonstrate teamwork at all times with all NFM work groups

Qualification

Customer centricCommunication skillsData entryMS Office applicationsSelf-motivationProfessional appearanceRapport buildingBilingual (English/Spanish)TeamworkPositive attitude

Required

Excellent communication skills

Professional, neat and clean-cut appearance

High degree of self-motivation and project positive attitude

Customer centric and enjoys serving others

Ability to establish rapport and develop trust with customers

Ability to enter data quickly and accurately

Ability to use MS Office applications and navigate the internet

Pre-employment screening includes, but isn't limited to, criminal background check

Preferred

High School Diploma or GED

English/Spanish bilingual speakers

Benefits

Same day pay - access to your earned pay on-demand, when you need it the most

Competitive pay - generous annual increases up to 7%

Inclusive culture – Because everyone who works or shops at NFM should feel right at home

Health, dental, vision, life Insurance, short and long term disability

Paid holidays (upon hire) and paid time off (after 90 days)

Staff discount on merchandise (Collectively, NFM staff have saved almost $2 million on purchases in the last 12 months)

Virtual and in-person career development opportunities at all levels

Paid community volunteer opportunities

Tuition Reimbursement

You’ll start saving for your retirement immediately in NFM’s 401(k) and you’re eligible for company match after one year. NFM’s 401(k) also offers Berkshire Stock as an investment option