Veritas HHS · 1 day ago
QA Specialist
Memphis,TN,US
Full-time
Onsite
Mid Level
4+ years expVeritas HHS provides consulting and operational expertise to health and human services agencies. They are seeking a QA Specialist to conduct reviews and audits of child support cases, ensuring compliance with mandates and improving program outcomes through performance metrics.
Business IntelligenceConsultingHealth Care
Responsibilities
Conducts quarterly random sample and targeted audits; communicates results to management team and trainer
Conduct federally mandated self-assessment reviews and legislative audits
Collects, analyzes, and summarizes performance data, determining if trends exist that are affecting performance
If performance is below the required standard, works with senior staff to document the underlying causes and prepares and distributes management report
Facilitates project response to any adverse audit findings
Works with analyst to assess the impact of changes to standard operating procedures on workflow
Provides input on training plan
Other duties as assigned
Qualification
Required
Bachelor's degree in business administration or relevant field preferred
Four years' experience in child support services or related human services field
Excellent math skills and working knowledge of data analysis/statistical methods
In depth understanding of quality control procedures
Solid communication skills
Proficient in MS Office
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k)
STD, LTD
Life Insurance
Employee Assistance Program
Telehealth Services
Identity Theft Protection
Paid Time Off
Rewards Program
Company
Veritas HHS
Veritas Hhs offers program operation and consulting, business intelligence, technology plan and change management for healthcare industries.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Chrissy Brogdon
Chief Operating Officer
Alex Garnes
Chief Information Officer
Company data provided by crunchbase