Jobs via Dice ยท 1 day ago
Dynamics 365 CRM Architect
United States
Full-time
Remote
Senior Level, Lead/Staff
10+ years expDice is the leading career destination for tech experts at every stage of their careers. Our client, VDart, Inc., is seeking a highly skilled Senior Dynamics 365 CRM Architect to lead solution architecture and guide stakeholders in utilizing Microsoft Dynamics 365 Sales and Azure AI services.
Computer Software
Responsibilities
Lead the design and implementation of Dynamics 365 Sales solutions, including customization, integration, and performance optimization
Architect and deliver scalable, secure, and high-performing solutions aligned with enterprise architecture standards
Integrate Azure AI services (Cognitive Services, Azure OpenAI, ML models) with Dynamics 365 Sales to enable intelligent customer engagement, predictive insights, and process automation
Define solution blueprints, technical designs, and integration patterns across Microsoft ecosystem (Power Platform, Azure, M365)
Partner with business leaders, product owners, and technical teams to translate requirements into solution architectures
Act as a trusted advisor on CRM strategy, sales process automation, and AI adoption
Conduct workshops and design sessions with stakeholders to drive consensus and innovation
Provide architectural guidance, mentoring, and technical oversight to development teams
Ensure compliance with security, data governance, and regulatory standards
Establish best practices and reusable frameworks for Dynamics 365 Sales and AI-enabled solutions
Qualification
Required
10+ years of experience in enterprise solution architecture, with a focus on Microsoft Dynamics 365 CRM/Sales
5+ years of hands-on experience as a Dynamics 365 Architect (Sales & Customer Engagement)
Strong expertise in Power Platform (Power Automate, Power Apps, Power BI, Dataverse)
Proven experience integrating Azure AI capabilities (Azure Cognitive Services, Azure OpenAI, ML, AI Builder) into business solutions
In-depth knowledge of Azure services including Logic Apps, Functions, Service Bus, and API Management
Experience with data migration, system integration, and enterprise-scale deployments
Solid understanding of sales processes, pipeline management, and customer engagement workflows
Excellent communication and client-facing consulting skills
Preferred
Microsoft Certified: Dynamics 365 + Power Platform Solution Architect Expert
Microsoft Certified: Azure AI Engineer Associate / Azure Solutions Architect Expert
Experience in industry-specific CRM implementations (e.g., financial services, healthcare, manufacturing)
Familiarity with DevOps (Azure DevOps, GitHub) CI/CD pipelines for Dynamics 365 deployments
Experience with Copilot AI integration in Dynamics 365 and Power Platform
Company
Jobs via Dice
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0-1 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase