Avery Dennison · 1 day ago
Sales Support Specialist
United States
Full-time
Remote
Senior Level
$22.32/hr - $31.25/hr
5+ years expAvery Dennison Corporation is a global materials science and digital identification solutions company. They are seeking a Sales Support Specialist to deliver exceptional service to B2B customers, managing customer accounts, ensuring pricing integrity, and tracking on-time deliveries.
ManufacturingPackaging ServicesRFID
Responsibilities
Manage customer accounts in all aspects of order processing, follow-up, pricing accuracy, and delivery performance
Implement and execute customer service strategies that improve efficiency and the customer experience
Act as the main liaison between assigned customers and the marketing/sales teams
Coordinate with Logistics, Operations, and Transportation to ensure timely and accurate order delivery
Champion the customer’s voice (VOC) internally by proactively addressing concerns and finding solutions
Support the implementation of marketing programs and responsiveness initiatives
Provide backup support to teammates during peak workloads
Collaborate with Sales to meet customer and business goals
Communicate supply chain issues and propose alternative solutions
Qualification
Required
High School Diploma or equivalent required
Minimum of 5 years of customer service experience, ideally in a B2B environment within manufacturing or industrial organizations
Ability to lead customer-facing meetings independently with minimal supervision
Excellent verbal, written, and phone communication skills
Strong organizational, data entry, and prioritization skills
Must be detail-oriented and able to multitask in a fast-paced, remote setting
Preferred
Bachelor's degree
Experience using Oracle or similar ERP systems
Benefits
Health & Wellness benefits starting on day 1 of employment
Paid parental leave
401K eligibility
Tuition reimbursement
Employee Assistance Program eligibility / Health Advocate
Paid vacation and Paid holidays
Company
Avery Dennison
Avery Dennison is a materials science and digital identification solutions company focusing on labeling and packaging. It is a sub-organization of Deltafix.
10001+ employees
H1B Sponsorship
Avery Dennison has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (38)
2024 (21)
2023 (22)
2022 (22)
2021 (12)
2020 (28)
Funding
Current Stage
Public CompanyTotal Funding
$1.53B2025-09-08Post Ipo Debt· $588.43M
2024-10-30Post Ipo Debt· $542.91M
2023-03-06Post Ipo Debt· $400M
Leadership Team
Deon Stander
President and CEO
Jeremy Schenof
Vice President, Strategy, Solutions Group and AD Smartrac
Recent News
Company data provided by crunchbase