Interactive Resources - iR ยท 1 day ago
Patient Care Coordinator
Fort Lauderdale, FL
Full-time
Onsite
New Grad, Entry Level
$19/hr - $22/hrInteractive Resources - iR is seeking a Patient Care Coordinator to manage front-office activities and deliver high-quality patient-centered service. The role involves coordinating appointments, managing patient interactions, and ensuring compliance with HIPAA guidelines.
Human ResourcesInformation Technology
Responsibilities
Oversee all front-office activities, including greeting patients, coordinating appointments, managing incoming calls, processing referrals, and facilitating check-in and check-out
Deliver a high level of patient-centered service by creating a friendly, professional, and supportive environment
Confirm, update, and accurately document patient demographics and insurance details while collecting co-payments
Ensure front-desk areas, patient files, and common spaces remain organized and presentable
Partner with the centralized reception team to maintain seamless and timely phone coverage
Respond to patient questions and concerns with discretion, empathy, and effective resolution
Adhere strictly to HIPAA guidelines and organizational policies related to patient confidentiality
Participate in team meetings, trainings, and clinical discussions as needed
Qualification
Required
Demonstrated knowledge of HIPAA compliance and patient privacy standards
Strong communication and interpersonal abilities with a commitment to excellent patient service
Proven ability to prioritize tasks and remain efficient in a high-volume, fast-paced setting
Clear written and verbal communication skills
Comfortable using electronic systems and standard office software
Preferred
Bilingual proficiency is a plus
Familiarity with AthenaHealth preferred
Prior experience in a medical office or customer-facing role is strongly preferred
Company
Interactive Resources - iR
Interactive Resources is an information technology company that provides staffing and talent acquisition services.
Founded in 2005
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Bryan Carter
Founder & CEO
Derek Gaff
CFO
Company data provided by crunchbase