This job has closed.

BayCare Health System · 3 days ago

Customer Service Rep - DME

Largo, FL

Full-time

Onsite

Entry Level

1+ years exp

BayCare Health System is one of the largest employers in the Tampa Bay area, consisting of a network of hospitals and healthcare services. They are seeking a Customer Service Representative responsible for entering patient information, verifying insurance, and providing quality service for durable medical equipment.

Health CareMedical

H1B Sponsor Likely

Responsibilities

Responsible for entering new referrals and updates all existing patient information including demographics, insurance and benefit information

Verify insurance and benefits for Medicare, Medicaid, Managed Care, and Workers Comp and Commercial Plans

Securing authorization for services provided by BayCare HomeCare from the payers

Answer telephones promptly and courteously

Responding to emails and voicemails promptly

Responsible for selecting the appropriate equipment completing a work order and creating a delivery ticket including securing all required information to provide quality service and an accurate bill

Responsible for accurate ICD9 coding, HCPCs, and medical terminology

Assist patients by troubleshooting BCHC equipment over the telephone

Understand and basic use of right fax utility

Qualification

Insurance verificationICD9 codingMedical terminologyCustomer serviceTelephone etiquetteEmail communicationTroubleshootingRight fax utility

Required

HS Graduate or Equivalent GED

Customer Service related one year

Company

BayCare Health System

Glassdoor3.9

BayCare is a leading not-for-profit academic health care system that connects individuals and families to a wide range of services at 16 hospitals, including a children’s hospital, and hundreds of other convenient locations throughout the Tampa Bay and central Florida regions.

Founded in 1996

Tampa, Florida, USA

10001+ employees

https://baycare.org/bmg

H1B Sponsorship

BayCare Health System has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (7)

2024 (10)

2023 (7)

2022 (6)

2021 (7)

2020 (3)