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Parnall Law Firm - Hurt? Call Bert · 1 day ago

Receptionist

Albuquerque, NM

Full-time

Onsite

New Grad, Entry Level

$15/hr - $16/hr

Parnall Law Firm is one of New Mexico’s largest Personal Injury law firms, seeking a talented Receptionist to join their growing team. The role involves managing front desk responsibilities, including handling phone calls, greeting visitors, and assisting with various office tasks to ensure smooth operations.

AdviceLegalPersonal Health

Growth Opportunities

Responsibilities

Attendance at firm huddle every Monday at 8:00 am

Attendance at mini huddles with Lead Tuesday through Friday at 8:00 am

Transfer phones to/from Answering Service at 8 AM / 5 PM

Answer phones by the second ring and direct caller to the person who can help them – or if unavailable, help them

Greet people at the door and offer them beverages/try to make them comfortable

Prepare Daily Intake paperwork

Scan, name and upload all mail, hand-deliveries, or faxes to SmartAdvocate daily

Direct calls to the right person with as much efficiency and diplomacy as possible

Weed out unwanted callers

Provide prompt and courteous service for every caller and visitor

Become familiar with clients and callers to help document the case and handle client issues that arise, whether the CM or paralegal can help or not at that moment

Posting all messages in SmartAdvocate promptly and accurately

Helping the Case Managers/Paralegals with data entry and other office tasks when not receiving calls or visitors

Uploading client photos to their case file

Housekeeping

Make sure water, coffee and other beverages are available for all meetings

Clean/organize the reception area, copy room and conference rooms

Correspondence

Assist Marketing or case workers with any mailings, when requested

Calendar

Make general appointments at attorneys’ request (i.e. meetings, CLEs, Rotary, events, etc)

Data Entry

Post case and provider information into SmartAdvocate

Miscellaneous

Help out any team members when requested

Qualification

Customer serviceOffice experienceData entryFriendly demeanorCommunication skills

Required

High school diploma or equivalent

Ability to work on-site

Ability to pass a background check

Friendly, positive demeanor

Preferred

Office or customer service experience preferred

Benefits

Comprehensive health, dental, and vision insurance to keep you healthy and supported.

Life and long-term disability insurance for peace of mind.

A robust 401(k) plan to help you save for your future.

Generous paid time off (PTO) and select paid holidays to ensure you have a great work-life balance

Opportunities to engage in community outreach, making a real difference in our local area.

A positive, fulfilling, and supportive work environment where learning and growth are encouraged.

An annual company goal trip to celebrate our achievements.

Training provided

Company

Parnall Law Firm - Hurt? Call Bert

Welcome to Parnall Law Firm, the biggest personal injury law firm in New Mexico! With over 27 years of expertise and a dedicated team of legal professionals, We're here to help® our New Mexico community.

Founded in 1997