Braswell Family Farms · 1 week ago
IT SYSTEMS ANALYST
Nashville, NC
Contract
Onsite
Mid LevelBraswell Family Farms is an egg production company committed to animal welfare and providing a safe environment for their livestock. They are seeking an IT Systems Analyst to support operational software systems and user environments, working closely with the CFO and third-party service providers.
Food Production
Responsibilities
Provides first-level end-user support, including troubleshooting basic issues with computer hardware, network/internet connectivity, email, and software applications as well as completing user requests for password and user account administration
Manages and provides user support for operational software programs and system integrations
Partners with our managed services provider to support the company’s entire network infrastructure
Ensures all backup and disaster recovery systems are operational
Supports printer networks (administrative and operational), DUO 2-factor authentication, VPN, Power Automate workflows, and others
Manages and supports company communication infrastructure such as phone systems, ISP providers, and Office 365 products
Performs all user maintenance including setting up new users and preparing their hardware and software needs
Trains users in the operations of office 365 applications, phishing risks, and use of network tools
Maintains and internal help desk ticketing system aimed at improving user experiences and determining areas needing improvement
Creates, utilizes, and maintains documentation for tasks and procedures
Oversees the company’s EDI functionality
Supports of myriad of software programs including: Aeros ERP, Aeros Live, Easy Automation, Repete, Computerway Food Systems, Sage, Forms on Fire, GEOTAB, FeedLok, and others
Establishes and maintains relationships with contractors and equipment suppliers
Supports BFF’s Environment Management Systems (EMS) in an impactful manner to include monitoring/reducing operationally related negative effects on the environment as well as pollution prevention
Qualification
Required
Associate's degree in computer science or information systems related fields
Must have an affinity for computers and a broad knowledge of various computer systems and how they work
Must have a thirst for knowledge and an ability to quickly tackle new problems by using available research tools and methodical processes to successfully remedy issues with little supervision
Exceptional computer and system administration skills on Microsoft based clients and servers
Firm understanding of the configuration of basic networking components and peripherals
Ability & willingness to operate in a fast-paced and dynamic environment with a calm demeanor and maintaining a 'win/win' attitude
Must be able to work a full-time work week onsite company locations which may include after-hours support at times
Strong knowledge of and experience with programming (.NET environment / VB.NET, C# preferred)
Understanding of LAN/WAN/VLAN networking
Previous end user support experience in a variety of software solutions
Intricate knowledge/experience with workstation, server and network diagnostics, repair, and installation
Understanding of the fundamentals of DNS
Experience with phone installation / programming / maintenance
Support a VMWare virtualization environment including knowledge of Vcenter and Vsphere
Support Windows Server 2019 / 2022 file and application servers in a hybrid on premises / cloud Active Directory environment
Support Microsoft SQL Server 2014 / 2022 servers
Experience planning and maintaining server backup and disaster recovery procedures in a Veeam environment
Must have & maintain a valid driver's license as travel among the 3 main company locations is required
Must be fully flexible with hours and schedule with the flexibility to work: days, nights, weekends, holidays, etc
Preferred
Excel VBA and knowledge of statistics and experience using statistical packages for analyzing large datasets (Excel, SPSS, SAS etc.)
Previous experience with procedure writing or other technical writing
EDI experience is a plus
Company
Braswell Family Farms
Braswell Family Farms is devoted to providing the safest, highest quality eggs and feed to our consumers in a manner that glorifies God.
Founded in 1943
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase