Jobs via Dice ยท 1 day ago
MasterSaf Consultant
United States
Full-time
Remote
Senior Level
$45/hr - $45/hrDice is the leading career destination for tech experts at every stage of their careers. Our client, Sureminds Solutions, is seeking a MasterSaf Consultant primarily responsible for supporting and enhancing tools like Mastersaf DFE and One Source Tax One. The role involves addressing user issues, collaborating with ERP systems, and participating in status reports and meetings.
Computer Software
Responsibilities
Strong experience in ABAP
Production support
Business English is mandatory apart from native Portuguese skill
Need to take transition from existing team
Address/Resolve user's issues raised via ServiceNow ticket within the stipulated time/SLA
Follow the defined processes
Collaborate with ERP (inbound/outbound) as needed to resolve issues
Prepare, Participate in status report/meetings
May need after hours support in case of critical issues (very rare)
In general, no travel is expected as part of the job
Remote location-based work is acceptable
Open to learn new tools, skills as needed on the job by leveraging their experience, expertise
Qualification
Required
Native Portuguese is mandatory
Strong experience in ABAP
Production support
Business English is mandatory apart from native Portuguese skill
Need to take transition from existing team
Address/Resolve user's issues raised via ServiceNow ticket within the stipulated time/SLA
Follow the defined processes
Collaborate with ERP (inbound/outbound) as needed to resolve issues
Prepare, Participate in status report/meetings
May need after hours support in case of critical issues (very rare)
In general, no travel is expected as part of the job
Remote location-based work is acceptable
Open to learn new tools, skills as needed on the job by leveraging their experience, expertise
B.E./ B. Tech/ MCA or equivalent
Preferred
Experience as a Techno Functional consultant in any or a few of the following tools - Mastersaf DFE, One Source Tax One, eComex, Comex Recof
Experience with GIT and windows form
Experience with html, CSS, JavaScript, jQuery, LINQUE
Ability to communicate, friendly and cultural behavior during customer contact and should have strong customer focus
Strong written and verbal communication skills
Flexible to work in shifts on rotation basis
Willingness and ability to multi-task
Willingness to learn the Product/Platform and associated technologies
Should be able to handle client call, manage & mentor team
Ability to be learn and apply new processes and tools
Technical understanding of products/services and/or ecosystem being supported
Company
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0-1 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase