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Heartland Veterinary Partners · 1 day ago

Regional Director of Operations, North Carolina

US-

Full-time

Hybrid

Lead/Staff, Director/Executive

$100K/yr - $130K/yr

3+ years exp

Heartland Veterinary Partners is dedicated to enhancing the lives of veterinarians and their teams. The Regional Director of Operations will lead operations activities, focusing on practice performance, P&L management, and team engagement to improve the lives of veterinarians.

Health CarePet

Responsibilities

Collaborates with the VP of Operations, and other key staff to identify and drive improved processes for partner practices, reviews and manage costs, and implements efficiencies within a rapidly growing multi-location veterinary organization

Builds and develops strong relationships with our partner veterinarian practices, doctors, practice managers, technicians, and administrative team members; continually strives to preserve the practice’s local identity, culture, relationships, and legacy while providing operational support to ensure successful performance

Effectively manages the P&L of the assigned practices; creates strategies and plans to achieve financial targets; motivates and engages practice teams in the execution activities

Works with the operations leadership team to develop, enhance, and execute on growth and ongoing strategic initiatives and planning for all assigned practices

Supports organic growth, and plays a strong role in the successful integration of newly acquired practices

Manages practice manager including evaluating performance, creating development plans, and coaching the team towards optimal performance

Ensures ongoing practice team productivity, collaboration, and engagement; provides coaching, tools, and advice to practice managers to help drive strong team relationships and practice success

Works to continually improve the lives of Veterinarians when partnering with practice team members, establishing strategies, and creating plans

Acts as a key company communicator, creating and distributing broad operational or company messages; continually leading and supporting key messages

Qualification

P&L managementMulti-site operationsTeam managementVeterinary industry experienceBudget managementServant LeadershipCoaching skillsStrategic planningEffective communicationRelationship building