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Peopleworks IL · 1 day ago

IT Specialist

US-IL-Matteson

Full-time

Onsite

Mid Level

$66K/yr - $88K/yr

4+ years exp

Peopleworks IL is a leader in innovative solutions in the battery and electronic sector, and they are seeking an IT Specialist to support their plant locations. The role involves installing, maintaining, and repairing computer systems and networks, ensuring optimal functionality and user support.

Mechanical Or Industrial Engineering

Responsibilities

Set up and configure hardware and software components to ensure usability across the organization

Diagnose and resolve hardware and software issues, providing timely support to users

Perform regular maintenance on computer systems, including updates and backups, to ensure security and efficiency

Act as the first point of contact for IT-related issues, assisting employees with technical problems and providing training on system usage

Maintain accurate records of IT issues, resolutions, and system configurations to facilitate future troubleshooting and audits

Qualification

IT Support ExperienceCompTIA A+ CertificationOperating Systems ProficiencyHardware ProficiencySoftware Applications ProficiencyCommunication SkillsAttention to Detail

Required

Installation and Configuration: Set up and configure hardware and software components to ensure usability across the organization

Troubleshooting: Diagnose and resolve hardware and software issues, providing timely support to users

Maintenance: Perform regular maintenance on computer systems, including updates and backups, to ensure security and efficiency

User Support: Act as the first point of contact for IT-related issues, assisting employees with technical problems and providing training on system usage

Documentation: Maintain accurate records of IT issues, resolutions, and system configurations to facilitate future troubleshooting and audits

Educational Background: An Associate's degree in Information Technology, Computer Science, or a related field is preferred

Experience: 4–6 years of experience in IT Support in a Manufacturing environment

Technical Skills: Proficient in various operating systems, hardware, and software applications, with strong problem-solving abilities

Communication Skills: Excellent verbal and written communication skills to effectively assist users and document issues

Attention to Detail: Strong attention to detail to ensure the smooth operation of IT systems and to identify potential issues before they escalate

Preferred

An Associate's degree in Information Technology, Computer Science, or a related field is preferred

CompTIA A+ certification or similar credentials are advantageous

Benefits

Comprehensive Insurance Benefits – Medical, Dental, Vision, Life, AD&D, and supplemental coverage (Accident, Critical Illness, Hospital Indemnity, Cancer Advocacy)

401(k) with Company Contribution – Plan confidently for your future

Paid Time Off – Generous PTO, holidays, and support programs for work-life balance

Work Environment – Dynamic, employee-focused setting with global collaboration

Growth Opportunities – Clear paths for career advancement in a growing organization