US Tech Solutions · 1 day ago
Human Resources Services Specialist
North Chicago, IL
Contract
Onsite
Entry Level
$28/hr - $30/hr
1+ years expUS Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. They are seeking a Human Resources Services Specialist to support HR and Payroll inquiries, ensuring excellent customer experience for employees and managers across Poland and Italy.
Information Technology
Hiring Manager
Ishan Atre
Responsibilities
Answers general questions and redirects misplaced calls
Leverages procedures, policy manuals, knowledge databases, other reference materials, etc. to answer employee and manager inquiries and resolving employee and manager HR transactions
Guides HR Employee Self-Service and Manager Self-Service transactions
Executes select HR related transactions (e.g., data changes) or appropriately escalates issues as needed
Inputs data into Workday to transact on customer requests
Escalates Employee and Manager inquiries to Tier II Functional Specialists when specific, in-depth functional knowledge is required
Works closely with local Business Human resources partners to resolve cases and continually process improve
Documents all employee inquiries, issues, and transactions in case management tools as required (i.e., Service NOW and Workday)
Participates in continuous improvement workshops and projects as requested
Participates in ad hoc projects as required
Qualification
Required
Fluent in Italian that can be used in a business environment
Fluent in Polish that can be used in a business environment
High School Diploma or GED Equivalent
1+ years' experience within Human Resources
1+ years' experience in customer service
Preferred
Strong customer service and interpersonal skills
Familiar with HR service and processes as well as HRIS tools and systems
Able to navigate computerized data entry systems and other relevant applications
Able to follow standard procedures and processes
Able to escalate issues timely to the right group
Ability to handle confidential and sensitive information
Company
US Tech Solutions
US Tech Solutions counted among the largest yet the fastest growing staffing firm; all achieved organically.
1001-5000 employees
H1B Sponsorship
US Tech Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (9)
2023 (13)
2022 (24)
2021 (18)
2020 (14)
Funding
Current Stage
Late StageLeadership Team
Manoj Agarwal
Chief Executive Officer
Recent News
Kelly Services, Inc.
2025-05-17
GlobeNewswire News Room
2024-12-13
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