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Frost · 1 day ago

Mortgage Processor II

San Antonio, TX

Full-time

Onsite

Entry, Mid Level

2+ years exp

Frost is a leading financial services provider with over 150 years of experience, committed to fostering an environment of integrity and excellence. The Mortgage Processor II will assist borrowers and lending teams in efficiently collecting documentation and ensuring complete loan files for underwriting evaluations and closings, while also building strong relationships with clients.

Banking

Comp. & Benefits

Responsibilities

Independently follow the process of large and complex mortgage loans from application through preparation to ensure quality service throughout the mortgage origination process

Maintain contact with borrowers, title companies and lending teams to efficiently collect documentation and to provide a complete loan file for underwriting evaluations and closings

Address mortgage processing issues and obtain clarifications as needed to ensure loan file is fully documented prior to underwriting

Act as a liaison between the clients, underwriters, and organizational staff to ensure effective communication throughout multiple departments

Assist with training of new and incoming Mortgage Processor I’s to maintain quality work within the Mortgage department

Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes

Qualification

Real estate processing experienceMortgage lending regulatory knowledgeCustomer service skillsPipeline management skillsMicrosoft application proficiencyReal estate title work experienceLegal documentsEmpower LOSDesktop UnderwritingBlend applicationsBilingual EnglishBilingual SpanishOrganizational skillsAttention to detailWritten communication skillsVerbal communication skills