Yoder Family of Companies · 1 day ago
Automotive Quick Lane Service Advisor - Weld County Garage
Yoder Family of Companies is a family-owned network of automotive businesses dedicated to providing exceptional customer experiences. As a Quick Lane Service Advisor, you will serve as the bridge between customers and the service department, ensuring transparent and efficient service.
AutomotiveCommunitiesFinance
Responsibilities
Greet customers with professionalism and care, building trust through honest communication
Accurately document customer concerns and vehicle information in repair orders
Clearly explain service recommendations, pricing, and time estimates
Coordinate repair work with technicians and parts departments to ensure on-time completion
Keep customers informed throughout the repair process — including delays or changes
Review work orders for accuracy before customer pick-up and process payments
Promote additional maintenance services based on inspection results and manufacturer guidelines (without high-pressure tactics)
Maintain accurate records and ensure compliance with dealership and manufacturer policies
Qualification
Required
2+ years of experience as a Service Advisor or Automotive Service Writer (dealership experience preferred)
Strong communication and customer service skills — both in person and over the phone
Ability to multitask and stay organized in a busy service environment
Basic understanding of automotive systems and repair processes
Experience using dealership management systems
Preferred
Bi-Lingual English and Spanish strongly preferred
Benefits
Health, dental, vision, and pet insurance
Employer-paid life insurance
401(k) & profit sharing
Paid vacation, sick time, and holidays
Access to our company-owned Early Childhood Education Center with discounted childcare
Professional development and advancement opportunities within our growing family of companies
Company
Yoder Family of Companies
Yoder Family of Companies provides automotive and financing solutions.
Funding
Current Stage
Growth StageRecent News
2024-12-27
Company data provided by crunchbase