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Armstrong Bank · 1 day ago

Client Service Rep

Springdale Branch - Springdale, AR 72762

Full-time

Onsite

Entry Level

1+ years exp

Armstrong Bank is seeking a Client Service Representative to enhance customer experience by providing exceptional service and matching services to customer needs. The role involves opening new accounts, building relationships with customers, and effectively addressing inquiries and problems. A successful candidate will possess strong interpersonal skills and a proactive approach to customer service.

BankingFinanceFinancial Services

Responsibilities

Providing products and services to fit their unique needs

Opening new accounts and assisting customers as needed

Builds and maintains relationships with customers

Must clearly understand Armstrong Banking services, discern and interpret customers needs, recommending appropriate product/service through sales or referrals

Positive, professional, proactive in everyday interactions with Customers and co-workers

Ability to apply strong critical thinking and problem-solving skills to promptly meet customers needs

Promptly, efficiently, and accurately responds to customers requests, inquiries, or problems

Foster teamwork and collaboration to build solid relationships with co-workers

Qualification

Customer service skillsEffective communicationProblem-solving skillsTeller experienceDiscretionTeamworkTime managementConfidentiality

Required

Outgoing personality and excellent Customer service skills

Demonstrate ability to generate referrals

Effective written and verbal communication skills as well as superior interpersonal skills to support customer complaint resolution, coordinate numerous assignments at once, showing strong time management skills

Must be very flexible and willing to work irregular schedule as needed

Maintain high level of discretion and confidentiality

Complies with all regulatory requirements

1 year Teller experience required