HealthEdge · 1 day ago
Program Manager, Content
United States
Full-time
Remote
Mid, Senior Level
$119K/yr - $165K/yr
5+ years expHealthEdge is a company focused on transforming care delivery and member engagement in healthcare. They are seeking a Program Manager to oversee the content program for the Wellframe application, ensuring compliance and operational soundness throughout the content lifecycle.
Enterprise SoftwareHealth CareProduct DesignSoftware
Responsibilities
Own the full lifecycle of content operations for the Wellframe application, serving as the primary point of accountability for execution across the content ecosystem
Manage day-to-day content workflows across CMS platforms (including Paligo) and internal admin systems
Translate stakeholder requirements and business needs into clear, actionable content deliverables
Support content development activities, including drafting, editing, and refining content to meet product strategy and customer expectations
Ensure content moves efficiently from intake through development, review, approval, release, and maintenance
Establish and manage program plans, milestones, dependencies, and risks within the Care Solutions content portfolio
Design, implement, and refine content workflows, approval gates, and documentation standards to support reliable execution
Build and maintain Jira-based workflows with clear ownership and visibility
Implement and leverage tools to enforce rigorous style guide standards across all content deliverables
Establish quality assurance processes to ensure consistency, accuracy, and adherence to brand and editorial standards
Identify opportunities to improve efficiency through better system usage, automation, integration and process optimization
Partner closely with compliance and clinical SMEs to operationalize content review and approval processes aligned to Medicaid and Medicare (CMS) requirements
Maintain documentation, audit trails, and approval artifacts to support customer reviews and regulatory submissions
Ensure content meets standards for clinical accuracy, regulatory compliance, and quality
Apply judgment to balance speed, quality, and risk, escalating issues when appropriate
Work closely with the Product Manager for Member Experience to support content-driven features and enhancements
Collaborate with customer-facing teams to understand content needs and translate customer feedback into content improvements
Partner with clinical, enablement, documentation, and customer implementation teams to ensure content readiness and compliance
Influence prioritization and sequencing of work through clear communication and data-driven insights
Identify opportunities to improve content operations through tooling, automation, and better ways of working
Stay current on best practices in content operations and digital health within regulated environments
Measure and communicate operational performance, risks, and improvement opportunities
Qualification
Required
5–7+ years of experience in program management, content operations, product operations, content management or a related field
Experience working in healthcare or regulated environments, preferably supporting digital health, care management, or health plan solutions
Working knowledge of CMS, Medicaid, and Medicare regulatory requirements
Experience managing complex, cross-functional work with multiple dependencies
Hands-on experience with content management systems (Paligo preferred) and workflow tools such as Jira
Experience translating stakeholder requirements into content deliverables
Demonstrated ability to bring structure and clarity to ambiguous or evolving environments
Program ownership mindset: Accountable for outcomes, not just tasks
Autonomous execution: Operates independently while keeping stakeholders aligned
Operational rigor: Builds clear processes, documentation, and controls
Risk-aware judgment: Thoughtful about compliance and clinical implications
Strong collaborator: Works effectively across Product, Clinical, Compliance, and Engineering
Technical fluency: Comfortable working with systems, integrations, and automation tools
Clear communicator: Able to explain trade-offs, risks, and progress effectively
Preferred
Experience supporting regulated content or health education programs
Background in clinical operations or healthcare content development
Experience managing style guides or content quality standards
Experience improving or scaling operations within a product team
Company
HealthEdge
HealthEdge Software offers benefits administration and care management software solutions.
1001-5000 employees
H1B Sponsorship
HealthEdge has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (45)
2024 (37)
2023 (35)
2022 (56)
2021 (35)
2020 (34)
Funding
Current Stage
Late StageTotal Funding
$97.78MKey Investors
MedicaOaktree Specialty LendingPsilos Group
2025-04-08Acquired
2020-03-09Private Equity
2017-07-14Series Unknown· $34M
Leadership Team
A
Alex Saltzman
Chief of Staff to the CEO and Senior Vice President of Corporate Development
Kevin Adams
Chief Executive Officer
Recent News
2025-12-06
Precedence Research
2025-11-21
2025-11-07
Company data provided by crunchbase