City of McKinney ยท 6 days ago
Customer Service Rep - Aquatics (Seasonal) *HIRING EVENT
McKinney, TX
Full-time
Onsite
Entry Level
2+ years expThe City of McKinney Parks & Recreation Department is hosting a hiring event for the position of Customer Service Rep - Aquatics. This role is responsible for providing quality customer service and support in the administration of aquatics programs and facility operations.
Business DevelopmentGovernmentMuseums and Historical Sites
Responsibilities
Meets and greets citizens and members of the public, and ensures the smooth operation of the front desk area, providing courteous and efficient service
Maintains friendly customer service in all situations
Performs and assists with computerized registration, correspondence, public relations, record keeping and reports
Answers telephones, provides information, and conducts facility tours
Adheres to assigned work schedules as assigned
Maintains inventory of supplies and equipment
Assists with programming, special events and rentals
Promotes facilities, programs and services when in contact with Members and Guests
Conducts oneself at all times in a manner of professionalism that aligns with the values, philosophies and standards of City of McKinney
Adhere to all written mandatory standards of operation, policies, procedures, manuals, memos, and oral instructions, etc
Resolve customer questions/complaints
Maintains a balanced cash drawer at each shift
Arrive to work every day, on time as scheduled
Operate standard office equipment
Demonstrate a collaborative and flexible style and ability to work under time pressure
Perform other duties as assigned or directed
Qualification
Required
High School diploma or GED equivalent required
Must have a minimum of 2 years customer service experience
Must have knowledge and understanding of computer functions and Microsoft Office (Outlook, Word, etc)
Must have cash handling skills, and ability to manage a register
CPR/AED/First Aid certified (or obtain within 30 days of employment)
Must pass a drug screen and background check
Must have Class C Texas Driver's License
Company
City of McKinney
As one of the fastest-growing cities in America, McKinney maintains a nationally-acclaimed quality of life coupled with a convenient location to the DFW area.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Robin Horton
Executive Assistant - Office of the CIO
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