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Wildlife Conservation Society · 1 day ago

Assistant Manager, Business Operations

New York, NY

Full-time

Onsite

Entry, Mid Level

$66K/yr - $66K/yr

2+ years exp

Wildlife Conservation Society is dedicated to the conservation of wildlife and their habitats. They are seeking an Assistant Manager for Business Operations to oversee designated locations, drive sales, and maintain high standards in customer service and operational efficiency.

Non ProfitWildlife Conservation

Responsibilities

Provides leadership, supervision, and delegation of operations to unit managers and seasonal employees

Trains on and emphasizes the importance of customer service, guest interactions and memorable experiences

Assist with the implementation of operational systems, procedures, and policies in support of WCS’s mission and business needs

Assists with meeting department financial forecasts by effectively using company tools to adjust operations as needed

Interview, hire, and train seasonal employees in accordance with company and department handbook and guidelines

Progressively document and discipline employees to encourage improved job performance in line with WCS policies and procedures

Fulfill guest's and employee needs quickly and efficiently as well as resolve complaints effectively

Responsible for maintaining inventory, ordering, receiving, and storing of product, equipment, and supplies

Maintain a clean and safe work environment by practicing high standards of food, human safety, and sanitation. Meet or exceed all federal, state, local, and WCS standards for sanitation, food presentation, and storage

Ensures there is overall consistency and high quality of products across operations

Ensure cash and inventory controls maintaining high standards of staff compliance

Work collaboratively with fellow employees and managers. Being able to recognize teamwork and diversity throughout the department to resolve conflicts respectfully and in a timely manner

Qualification

Restaurant management experienceMicrosoft Office proficiencyPOS systems proficiencyNYC Food Handlers LicenseTeam developmentCustomer service skillsValid Driver’s LicenseFlexibility in fast-paced environment