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Tennessee Board of Regents (TBR) · 1 day ago

Computer Programmer Analyst

Dyersburg, TN

Full-time

Onsite

Senior Level

$49K/yr - $61K/yr

5+ years exp

The Tennessee Board of Regents (TBR) is seeking a Computer Programmer Analyst to provide technical support for the student module of Banner and Student Services. The role involves generating data reports, troubleshooting issues, and supporting various software applications used by faculty and staff.

Higher Education

Responsibilities

Provide Banner technical and consulting support for the various departments under Student Services and other departments as needed

Use SQL, Argos report writer, and other software to generate student data reports from Banner as requested by users based on the priorities of the institution

Schedule Banner processes using UC4/Automic/Appworx and schedule reports using Argos

Use SQL, Argos and other software to analyze Banner data for the purpose of troubleshooting problems and recommending solutions

Provide technical support for Remark scanning software used by various departments to perform functions such as faculty evaluations

Provide Slate and Axiom technical support for various parts of Slate including but not limited to the Admissions Applications, Advising Portal, and Tutoring Center Kiosk

Support faculty and staff in the use of other software, such as Microsoft applications, e-mail, etc

Utilize customer service skills to respond to inquiries and comments in a courteous and professional manner, while maintaining a serious attitude toward every aspect of this job

Provide secondary technical and consulting support for Financial Aid module of Banner

Provide backup for some of the duties of other members of the Administrative Systems staff as needed

Performs other duties as assigned

Qualification

SQLBannerArgosJavaMicrosoft OfficeCritical analysisCustomer serviceProblem-solvingCommunicationCollaboration

Required

Requires a Bachelor's degree in a computer related field from a regionally accredited institution

Experience using programming logic and problem-solving skills

Knowledge of Microsoft Office software

Required skills/abilities include writing, communications, and critical analysis. This job requires the ability to collaborate effectively on a professional level with peers at the college, SMO, TBR and sister institutions

Knowledge of SQL and/or a 4th generation language, such as Java

Ability to display patience and listening skills when working with peers and users

Demonstrate the capacity and willingness to expand one's knowledge base and adapt to new technology

Be able to communicate effectively and work with a variety of computer users at different levels of expertise

Preferred

Experience with Ellucian Banner Student

At least five (5) years of experience as a programmer/analyst or Business Analyst

Experience with Argos, PL/SQL, ProC, and Java

Benefits

Vacation and Sick Leave

14 paid holidays

Medical, dental, vision and life insurance

Retirement plans

Optional 401K and 403B Deferred Compensation Plans

Educational benefits for the employee and their spouse and dependents

State Employee Discount Program with over 900 merchants

Company

Tennessee Board of Regents (TBR)

TBR - The College System of Tennessee is the state’s largest public higher education system, with 13 community colleges, 23 colleges of applied technology (TCATs) and the online TN eCampus serving approximately 170,000 students.

Founded in 1972

Nashville, Tennessee, USA

51-200 employees