Teller Services Representative jobs in United States
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SECU · 1 month ago

Teller Services Representative

SECU is Maryland's largest Credit Union, dedicated to being relevant and significant in the lives of their members. The Teller Services Representative role involves providing teller services through video and Interactive Teller Machines, ensuring a personal touch in every transaction.

AccountingBankingFinancial Services

Responsibilities

You will offer full Teller services first by using your engaging smile and reassuring members you will walk them through the ITM technology to complete their financial transaction
You will use your inquisitive nature to discover financial needs and refer them to a financial center team member for further assistance
You will handle financial transactions like deposits, withdrawals, transfers, loan payments, and more
Although the ITM will count and verify cash for you, your attention to detail is essential
The ITM is just a machine and you are the machine operator bringing your own engaging personalization to every transaction!
You talk to members – because you are a person and that is what people do

Qualification

Bilingual SpanishExceptional service skillsRelationship buildingVerbal communicationEngaging technologyProblem solvingDecision making

Required

Genuine interest in well-being of those you serve
Exceptional service and relationship building skills
Ability to effectively engage humans using technology and automation
Excellent verbal communication skills
Impactful decision-making and problem solving expertise

Preferred

Bilingual Spanish preferred

Benefits

Medical, vision, dental benefits
401k plan with company matching
Generous sick, vacation and personal leave
Quarterly incentives based on productivity goals
Annual corporate-wide incentives

Company

Even though we're North Carolina's largest credit union, we're still just "people helping people." We currently serve over 2.6 million members through more than 270 branch offices - and growing! Members have 24/7 access to account services from over 1,100 ATMs, as well as via phone, our website, and the SECU Mobile App.

Funding

Current Stage
Late Stage

Leadership Team

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Leigh Brady
President and CEO
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