Powered By MRP ยท 1 day ago
Information Engineer
Park City, UT
Full-time
Onsite
Mid LevelPowered By MRP is seeking a skilled and experienced IT Support and Data Engineer to join their IT team. This role involves managing helpdesk support and data management, including building Data Lake Houses and managing data pipelines. The position offers an opportunity to be part of a fast-growing organization and contribute to the development of IT infrastructure and solutions.
MarketplaceMedical Device
Responsibilities
Administer and maintain Microsoft 365 tenant settings, including user accounts, groups, and licenses
Respond to helpdesk tickets, emails, and phone calls in a timely and courteous manner
Troubleshoot and resolve hardware, software, and network issues for end users
Install, configure, and maintain desktops, laptops, printers, and other IT equipment
Manage Business Phone System (RingCentral) and IVR configuration
Manage and deploy best practices for user account management, password resets, and access control
Collaborate with team members to escalate and resolve complex technical issues
Configure and optimize security settings, including conditional access policies and data loss prevention (DLP) policies
Collaborate with business stakeholders to code, implement and support various productivity applications
Document procedures, configurations, and troubleshooting steps for knowledge sharing
Support a phone call heavy Inside sale team on technical systems like CRM and Business Phone systems, IVR
Manage MSP (Managed Service Providers)
Research and run POCs for Automation and new technologies and solutions
Research on various integrations and APIs to ensure seamless communication between different technologies and manage how data is mapped and flows through applications
Research and Build a Data Lakehouse - consolidating structured, unstructured data and creating reports and dashboards on this data
Qualification
Required
Bachelor's degree in computer science
Proven experience in a technical support role, preferably in a helpdesk environment
Strong experience troubleshooting Windows and/or MacOS devices and operating systems
Strong experience with MS365 Suite, SharePoint and related applications
Experience with Supporting telephone and IVR operations and configuration (preferably Ring Central)
Excellent analytical, problem-solving, and communication skills
Ability to work independently and collaboratively in a dynamic environment
Preferred
Experience setting up Microsoft AD (Entra ID) and MS365 Intune
Experience with ETL tools, Microsoft Fabric, Power BI, DataLakehouse architecture is a big plus
Familiarity with SAP and Salesforce systems and related integrations is good to have
Understanding of IT security and networking
Automation in On-boarding, Off-boarding activities
Benefits
Competitive salary based on experience and qualifications.
Comprehensive benefits package including health insurance, retirement plans, and paid time off.
Opportunities for professional development and training.
Collaborative and supportive team culture
Company
Powered By MRP
Powered by MRP wants to radically decrease healthcare cost with technology first solutions.
Founded in 2017
51-200 employees
H1B Sponsorship
Powered By MRP has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (4)
2023 (2)
2022 (3)
2021 (2)
2020 (5)
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Decathlon Capital Partners
2024-06-05Series A
2022-03-10Series Unknown
2020-06-04Series A
Leadership Team
Chelsea Weenig
Strategic Assistant to the CEO
Cole Whitaker
Chief Commercial Officer (CCO)
Recent News
2022-03-14
Company data provided by crunchbase