DoorDash · 1 day ago
Business Systems Manager
United States
Full-time
Remote
Senior Level
$101K/yr - $148K/yr
5+ years expDoorDash is a technology and logistics company focused on empowering local economies. They are seeking a Revenue Operations Business Systems Manager to ensure business applications are streamlined and effectively used across the organization, driving efficiency and supporting revenue strategy.
AppsDeliveryE-Commerce PlatformsFood DeliveryOnline Portals
Responsibilities
Own the strategic vision and technical delivery of the systems within your purview with a focus on achieving company & departmental goals and desired outcomes
Drive adoption of applications by identifying and understanding usage gaps, supporting users with individual and group coaching and training
Effectively translate business and process requirements into actionable documentation for technical development, user testing scenarios, enablement reference materials, and release documentation
Lead and facilitate system enablement while collaborating with the Enablement Team to devise an effective user training plan, fostering user engagement and successful system adoption
Collaborate within the Revenue Operations team to identify and create effective integrations with other applications within the technology ecosystem
Provide flex capacity to the Salesforce team as needed by owning the detailed discovery, technical coordination/delivery, and needed communications to ensure fast and efficient delivery that supports the overall needs of the Revenue organization
Qualification
Required
5+ years in Operations (Marketing, Sales, Customer Success/Service, etc) and System development or consulting
3+ years experience with Salesforce Sales Cloud and related Support/Success ecosystem (certified Administrator a major plus, but not required)
You have 2+ years of Gainsight Experience (required)
Highly organized with strong aptitude for project management
Familiar with Agile development methodology and its core concepts
Highly collaborative and comfortable leading sessions with stakeholders, leadership, and internal Revenue Operations teams
Well versed in process flow creation and gap analyses, KPI, adoption, and success metric analytics, project scoping, and change management
Ability to work autonomously, meet deadlines, and thrive in a fast paced environment
Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
Have a great sense of humor and bring a little levity to your hard work
Must be comfortable regularly exercising discretion and independent judgment in performing job duties, including evaluating options, making informed decisions, and determining appropriate courses of action within the scope of assigned responsibilities
Benefits
401(k) plan with employer matching
16 weeks of paid parental leave
Wellness benefits
Commuter benefits match
Paid time off and paid sick leave in compliance with applicable laws
Medical, dental, and vision benefits
11 paid holidays
Disability and basic life insurance
Family-forming assistance
Mental health program
Company
DoorDash
DoorDash is a food delivery platform that connects customers with local and national businesses. It is a sub-organization of DoorDash.
10001+ employees
H1B Sponsorship
DoorDash has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (530)
2024 (510)
2023 (413)
2022 (612)
2021 (439)
2020 (126)
Funding
Current Stage
Public CompanyTotal Funding
$5.22BKey Investors
Durable Capital PartnersT. Rowe PriceDarsana Capital Partners
2025-05-27Post Ipo Debt· $2.75B
2020-12-09IPO
2020-06-11Series H· $400M
Leadership Team
Tony Xu
CEO and Co-founder
Stanley Tang
Co-Founder / Chief Product Officer
Recent News
Business Insider
2026-01-07
2026-01-07
Deli Market News
2026-01-07
Company data provided by crunchbase