GOOD AMERICAN · 2 weeks ago
Keyholder - CENTURY CITY
Los Angeles, CA
Full-time
Onsite
Entry, Mid Level
$23/hr - $28/hr
1+ years expGood American is the first fully inclusive fashion brand that celebrates all dimensions of female power. The Keyholder works within the management team to achieve store sales goals and maximize profitability through effective supervision of the store team.
ApparelB2CConsumer GoodsE-CommerceFashion
Responsibilities
Meets personal and store sales goals
Continues to develop personal sales techniques and assists in the development of associates’ sales techniques to maximize sales
Utilizes elevated levels of sales and service to maximize performance
Demonstrates an in-depth knowledge of the merchandise
Monitors all details of a sale, including shipping, alterations, and special requests to ensure customer satisfaction
Ensures all sales related policies and procedures are maintained
Maintains a keen interest in the fashion industry and market trends
Supports and encourages staff to provide the highest level of customer service
Builds and maintains repeat clientele by utilizing personal client book and assisting staff with utilizing their client books
Resolves all customer issues and complaints quickly and effectively, ensuring client satisfaction
Responsible for opening and closing the store in absence of Store Manager or Assistant Store Manager
Ensures image and grooming standards are professional and reflective of the brand image, at all times
Adheres to work schedule, inclusive of time and attendance
Collaborates with Store Manager and Assistant Store Manager in areas of risk management, physical security, store cash controls, and inventory management
Assists in the training of sales staff in all areas of appropriate register usage and maintenance
Understands and properly executes all management register functions
Assists in all areas of stock, shipping, receiving protocol/policies, procedures, and all shipping/receiving related paperwork
Participates in stock take process
Ensures the selling floor is neat, organized, always stocked and reflects the correct visual image
Assists in the implementation and maintenance of all merchandising/visual directives
Ensures deliveries are properly processed in a timely manner
Identifies product concerns in a timely manner
Communicates inventory needs to support the business goal
Effectively relays any client feedback regarding successes and/or opportunities about the product
Qualification
Required
Must possess a minimum of 1-2 years' experience in a luxury environment
Energetic, confident personality mixed with a strong work ethic
Takes responsibility for own actions, behaviors and actions of subordinates, uses a mature problem-solving methodology while handling pressure
Proven top performer with ability to motivate a team
Fast learner. Analyzes situations and looks for solutions. Grasps the underlying structure
Dynamic interpersonal and communications skills both verbal and written
Exceptional time management skills, and high level of ownership
Must be able to lift, carry, or otherwise move objects weighing up to 50 pounds when merchandising sales floor using ladders or stairs
Ability to lead through change with flexibility, resilience, and a consistently positive attitude that motivates teams and maintains operational stability
Ability to work flexible hours, including evenings, weekends, and holidays
Company
GOOD AMERICAN
GOOD AMERICAN is a women's apparel shop that sells jeans.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2019-01-01Series Unknown
Leadership Team
Emma Grede
Chief Executive Officer & Co-Founder
Nicolas Tesoriero
CFO / COO
Recent News
POCIT. Telling the stories and thoughts of the underrepresented in tech.
2025-11-27
Company data provided by crunchbase