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Windsor Communities · 1 day ago

General Manager

Alexandria, Virginia

Full-time

Onsite

Mid, Senior Level

$99K/yr - $124K/yr

2+ years exp

Windsor Communities is a company focused on creating exceptional living experiences for residents. As the General Manager, you will oversee the management of one to three properties, ensuring high standards in financial management, resident retention, and overall community reputation.

Real Estate

Responsibilities

Supervise Resident Services position and Service Manager directly and Service Team indirectly

Set short-term and long-term performance goals with direct report associates to achieve established benchmarks

Conduct bi-weekly all associate operations and sales meetings to provide feedback and guidance on overall property and sales related performance goals and expectations

Partner with Learning & Development to ensure all direct report associates attend and complete onboarding, on-going, Fair Housing, and annual compliance training

Develop and drives strategies to control expenditures, achieve budgeted revenue, and outperform sub-market peers

Ensure all purchase decisions, vendor selections, and invoice processing are completed in adherence to the Procurement Policy by all members of the site

Contribute to achieving exceptional customer satisfaction by promptly addressing resident concerns

Proactively maintain a high-quality living environment for the residents

Oversee organization and execution of resident appreciation events and resident engagement activities

Oversee the management of the resident renewal program achieving company resident retention goals

Walk tour path, shared areas, identified unguided tour apartments, vacants, and made ready apartments to ensure exemplary appearance to prospects and residents

Assist at other Windsor Communities as directed by Divisional Manager

Perform additional assignments as directed

Qualification

Property ManagementFinancial ManagementCustomer SatisfactionStrategic PlanningTrainingDevelopmentCrisis ManagementTeam LeadershipEvent ManagementCommunication SkillsProblem Solving

Required

Bachelor's degree (B. A.) from four-year college or university; and minimum two years related experience and/or training in property management; or equivalent combination of education and experience