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The Church of Jesus Christ of Latter-day Saints · 1 day ago

Global Content Development Specialist - Help and Support (2-year fixed term)

Salt Lake City, UT, United States

Full-time

Hybrid

Mid Level

The Church of Jesus Christ of Latter-day Saints is seeking a Global Content Development Specialist to help members fulfill their family history responsibilities. This role involves developing instructional materials and ensuring product reliability for diverse audiences worldwide.

Non ProfitReligion

Comp. & Benefits

Responsibilities

Projects are medium to high-profile and generally complex

Work will involve larger projects and require writing experience; may require regular interaction with leadership level individuals

Work will require team leadership skills and roles, plus excellent problem-solving skills; projects are broad in nature and may cover nearly every writing assignment

The employee receives assignments from managing staff

The Manager or Supervisor reviews the employees’ work and reviews each assignment as it is completed until employee is confident in all processes, policies and procedures

The employee is expected to meet rigid and challenging deadlines, work in harmony with the team, take directions on each assignment, and give full attention to detail

Independence in working, tact, and diplomacy are required

Sound judgment of Church doctrine, history, organization, policy and protocol are also expected

Knowledgeable of Family History work

Experienced with familysearch.org

Will help develop instructional processes and procedures for systems, Family History tools, soft skills, and Outreach initiatives as well as other learning resources for FamilySearch Support teams as directed

Participate in management, reports and maintenance tasks with content and translation

Familiar with automated generated assistance

Ability to prioritize responsibilities and recognize when it’s appropriate to multitask or focus on one project at a time

Helps to ensure timely support of department of short and long-range projects by adhering to project tracking methods

Willing to develop professional skills by accepting other opportunities for growth in technical and leadership areas

Qualification

Family History knowledgeInstructional designTechnical writingAI developmentCommunication skillsProject managementBi-LingualVideo creationWeb designMicrosoft SuiteGoogle SuitePowerPointCanvaTeamsCamtasiaMonday.comAdobeChat GPTSnagitAI voiceoverPublisherBrightSpotWhatsAppCopilotSoft skills

Required

Must be a member of The Church of Jesus Christ of Latter-day Saints and currently temple worthy

Knowledgeable of Family History work

Experienced with familysearch.org

Participate in management, reports and maintenance tasks with content and translation

Familiar with automated generated assistance

Ability to prioritize responsibilities and recognize when it's appropriate to multitask or focus on one project at a time

Helps to ensure timely support of department of short and long-range projects by adhering to project tracking methods

Willing to develop professional skills by accepting other opportunities for growth in technical and leadership areas

Good communication skills, express ideas clearly and efficient in following directions

Professional and confident with experience in instructional design, adult learning theory, technical writing skills, AI development, systems and tools

Skilled in the following: PowerPoint, Canva, Teams, Microsoft Word, Chat GPT, Camtasia, Google Suite, Monday.com, AI voiceover, BrightSpot, WhatsApp, Snagit, Video Creation, Microsoft Suite, Tech Writing, Web Design, Publisher, Adobe, Copilot

Must be able to learn quickly, take initiative, work with peers in other departments, contribute in meetings and maintain the workforce culture

Preferred

Bi-Lingual preferred but not necessary

Wasatch Front preferred/In Office Hybrid

Company

The Church of Jesus Christ of Latter-day Saints

Glassdoor4.5

"This work is so liberating: to be employed in an organization wherein we have the ultimate freedom to use true principles of the restored gospel of Jesus Christ in our work each day.

Founded in 1830