USPack · 2 days ago
Operations Coordinator - P2515 & NH3051
Florham Park, NJ
Full-time
Onsite
New Grad, Entry Level
$21/hr - $23/hrUSPack is a leading logistics provider custom built for the evolving needs of businesses in today’s same-day delivery world. The Operations Coordinator role is responsible for coordinating operations to ensure company goals are met, including monitoring routes, assisting independent contractors, and ensuring compliance with customer regulations.
AccountingLegalSupply Chain Management
Responsibilities
Monitor to ensure all routes are covered, IC check-in is complete and communicated to the customer, and that routes run on time
Create route pursuant to customer requirements. Ensure IC that accepted dispatch provides the delivery services, and communicate changes to dispatch department and IC’s as needed
Monitor dispatch board to ensure customer requested delivery times are being met
Communicate any delays and/or problems to the customer and dispatch department
Ensure IC’s are providing services in the vehicle type requested by the customer
Ensure compliance with IC log in process and EC-mobile
Work directly with IC’s to assist with issues they may encounter while under dispatch
Assist in arranging for STAT coverage for customers, as needed
When necessary, will restructure routes as requested by the customer, to ensure on-time execution
Ensure IC’s are providing contracted delivery services in compliance with customer regulations
Assist with contracting of IC’s as needed
Complete daily service reports as required by the customer
Create and process administrative reports and paperwork as directed
Follow up with IC’s to ensure their paperwork is up to date, as needed
Ensure IC’s are providing services in a uniform shirt with visible ID badge, as required by customers for identification and security purposes
Perform other duties as assigned
Qualification
Required
Basic MS Office Programs (Outlook, Excel, and Word) experience required
Proactive and resourceful. Ability to work effectively in a fast-paced environment
Independent judgment required to plan, prioritize, and organize competing tasks or demands that may be deadline driven
Must maintain valid driver's license and clean, functional vehicle
Ability to develop and maintain meaningful business relationships with customers
Ability to lift up to 50 pounds on occasion
Ability to work overtime as necessary
College Degree or a High School Diploma with equivalent combination of education and experience
Preferred
Six Sigma Green Belt Certification preferred
Available to work extra hours, weekends, and holidays preferred
Benefits
401(K)
Health Insurance
Disability/Life Insurance
Paid Time Off (PTO)
Paid Holidays
401(K)
Paid Sick Time
Company
USPack
At USPack, our goal is to deliver. On promises. On requests. On solutions.
Founded in 1986
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2015-03-30Private Equity
Leadership Team
John C. Bonner, CPA
Chief Financial Officer
Tim Ramsey
Chief Information Officer
Recent News
Company data provided by crunchbase