loanDepot · 2 days ago
Branch Administrative Assistant
Franklin, TN
Full-time
Onsite
Entry Level
1+ years exploanDepot is a digital commerce company committed to serving its customers throughout the home ownership journey. The Branch Administrative Assistant is responsible for supporting Loan Consultants and Sales Managers in various administrative tasks and client services within a branch office environment.
BankingFinanceFinancial ServicesMortgageReal Estate
Responsibilities
Manages calendars to set up appointments, outside sales meetings and assists with CRM activities for Loan Consultants and/or Sales Managers
Provides customer service to borrowers and any external business partners as identified by the Loan Consultants; attends external business functions and mandatory meetings with the Loan Consultants, as requested
Helps facilitate open communication with borrowers and Loan Processors at the branch or in the corporate office
Interacts with the processing organization and operations to ensure that all files are closed on behalf of assigned Loan Consultants
Provides daily / weekly status updates to the Loan Consultants regarding all files currently in progress
If licensed, may assist Loan Consultants with originator duties and responsibilities up to and where allowable by law
Complies with organizational standards, policies, and procedures, while developing and maintaining respect with all employees and management
Qualification
Required
High School Degree or equivalent general education degree (GED) required
Ability to organize and prioritize work schedules on a short-term and long-term basis
Must be well organized and have a high attention to detail
Demonstrates knowledge of, adherence to, monitoring and responsibility for compliance with state and federal regulations and laws as they pertain to this position
Ability to solve problems by using judgment based upon knowledge of existing management policies and departmental practices and procedures
Previous experience with Microsoft Office, Inbound/outbound calls speaking with clients and internal employees
Preferred
One years experience working in a similar field preferred but not required
Continuing education classes required by licensing authority may be required if license is obtained
Benefits
Aggressive compensation package based on experience and skill set.
Comprehensive benefits package including Medical/Dental/Vision.
Wellness program to support both mental and physical health.
Generous paid time off for both exempt and non-exempt positions.
Extensive internal growth and professional development opportunities including tuition reimbursement.
Company
loanDepot
loanDepot is an independent retail mortgage lender that provides residential loans, refinance loans, and personal loan products nationwide.
1001-5000 employees
H1B Sponsorship
loanDepot has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (14)
2024 (7)
2023 (20)
2022 (49)
2021 (39)
2020 (23)
Funding
Current Stage
Public CompanyTotal Funding
$831.95MKey Investors
Parthenon Capital Partners
2025-08-19Post Ipo Debt· $150M
2025-06-02Post Ipo Debt· $200M
2024-09-30Post Ipo Debt· $300M
Leadership Team
David Smith
VP of National VA Lending
Jeffrey Wilkish
Regional Vice President
Recent News
2026-01-07
2025-11-08
2025-11-07
Company data provided by crunchbase