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MISTRAS Group · 1 day ago

Technical Sales Engineer

United States

Full-time

Remote

Mid Level

$95K/yr - $95K/yr

MISTRAS Group is a company specializing in testing and monitoring solutions, and they are seeking a Technical Sales Engineer to drive sales of their equipment. The role involves client engagement, solution presentation, and collaboration with internal teams to meet customer needs.

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Responsibilities

Drive sales growth by identifying and qualifying new business opportunities in the testing and monitoring equipment market

Attend industry trade shows, conferences, and customer events to promote products and generate leads

Stay informed on industry trends, competitor solutions, and emerging technologies

Build and maintain strong relationships with key decision-makers and stakeholders within client organizations

Collaborate with internal teams to understand customer needs and technical requirements

Analyze customer challenges and recommend tailored technical solutions

Guide discussions around solution design to meet customers' monitoring or testing objectives

Partner with engineering and product teams to customize solutions based on client requirements

Become the voice of the customer and be involved in the commercialization of solutions

Maintain a thorough understanding of the product portfolio, including features, specifications, and applications relevant to diverse customer environments

Deliver technical presentations and product demonstrations to prospective clients

Respond to RFPs and RFQs by developing compelling and competitive technical sales proposals

Collaborate with sales teams to develop strategic account plans and deliver on revenue targets

Negotiate contract terms in collaboration with commercial teams, ensuring both technical and financial viability

Take a lead position in converting technical proposals to active projects and product sales

Serve as the primary point of contact to address customer questions and challenges

Identify opportunities to improve processes and enhance customer experience

Provide insights and feedback to product teams to influence roadmaps and feature development

Qualification

Technical SalesMonitoring TechnologiesProposal DevelopmentElectrical EngineeringData Acquisition SystemsIoT DevicesCommunication SkillsProblem-Solving SkillsOrganizational SkillsTeam Collaboration

Required

Previous experience in a client-facing role, ideally within a technical sales/support environment

Bachelor's degree in Electrical, Civil, Structural, Mechanical or Materials Engineering is desirable

Ability to see a project from proposal to commercial deployment and serve as a liaison with customers during the inception and deployment of the developed solution

Experience writing clear technical specifications, proposals and presentations

Knowledge of hardware systems, including monitoring technologies such as sensors, data acquisition systems and IoT devices

Previous experience in designing and implementing monitoring solutions for real-time data collection and analysis

Proven ability to integrate sensors, data acquisition systems, and monitoring devices into larger hardware or software ecosystems, including cloud or edge computing platforms

Familiarity with designing and deploying monitoring systems for challenging conditions, such as extreme temperatures, explosive atmospheres or remote locations

Understanding of equipment, machine, material, and process failures in the industries served

A passion for monitoring advancements and staying updated on industry trends, including predictive maintenance, remote monitoring, and IoT

Experience of working as part of a diverse team with different skill sets and experience levels

Willingness to travel to client or manufacturing sites for deploying and troubleshooting monitoring technologies

Demonstratable communication skills including reporting, professionalism, and promotion of a positive customer service attitude both internally and externally

Ability to work to tight deadlines with good problem-solving skills, and to work flexibly to achieve business goals

Ability to read mechanical and electrical drawings is desirable

Computer literate in MS Office with previous experience in technical report and proposal writing

Good organizational and record keeping skills