Baton Rouge General Medical Center · 1 day ago
System Analyst - EPIC
Baton Rouge, LA
Full-time
Onsite
Entry, Mid Level
2+ years expBaton Rouge General Medical Center is a leader in healthcare excellence, and they are seeking a System Analyst to empower healthcare through innovative systems support. The role involves providing software support, managing system maintenance, and acting as a liaison between end users and technical staff.
Hospital & Health Care
Responsibilities
Provide software support to internal customers for applicable operating systems and associated subsystems
Manage and prioritize maintenance, upgrades, and efficient use of software systems
Serve as the liaison between end users and technical staff to ensure the system meets the organization's business needs
Act as the primary support contact for the application's end-users
Identify and resolve issues within the application and across other teams
Guide workflow design, system building, testing, and analysis of technical issues
Implement system changes as requested by stakeholders
Communicate regularly with Epic representatives and attend project team meetings
Collaborate with business and technical teams to meet project deliverables and timelines
Develop an understanding of operational needs and assist in workflow optimization
Provide training and support for end users
Troubleshoot issues and maintain effective communication with leadership
Monitor project status, deliverables, and team communications
Perform all other duties as assigned
Qualification
Required
Strong customer service orientation with the ability to support internal users in a courteous, caring, and proactive manner
2–5 years of experience in a related field
Completion of Epic application certification and related training projects/tests
Ability to identify and resolve technical issues, build and test systems, and implement requested changes
Strong communication skills and the ability to work collaboratively with users, teams, and Epic representatives
Demonstrated initiative, ethical standards, and respect for privacy and safety protocols
Preferred
Bachelor's degree in Information Technology strongly preferred
Familiarity with personal computers (2–3 years); experience with PC hardware troubleshooting is helpful
Benefits
A comprehensive benefits program for you and your family
Professional development and support
Various employee perks include generous paid time off, flexible positions, and our Baton Rouge General Fit! program
Company
Baton Rouge General Medical Center
Baton Rouge General Medical Center is a community hospital.
1001-5000 employees
H1B Sponsorship
Baton Rouge General Medical Center has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (4)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Angie Clouatre
Chief Nursing Officer - Mid City Campus
Monica Nijoka
CNO
Company data provided by crunchbase