Michigan Farm Bureau Family of Companies ยท 3 days ago
Commercial Service Center Representative
Lansing, MI
Full-time
Onsite
Entry Level
$50K/yr - $50K/yr
1+ years expFarm Bureau Life Insurance Company of Michigan is seeking a Commercial Service Center Representative to provide excellent customer service to commercial policyholders and agents. The role involves resolving policy issues, promoting coverages, and maintaining knowledge of commercial products to support both internal and external customers.
AgricultureFarming
Responsibilities
Complete service requests on commercial policies including certificates of insurance, endorsements, and renewal reviews
Maintain a high level of knowledge of Farm Bureau commercial products to be a trusted resource on coverage and risk evaluation for agency and home office staff. Stay current on product changes
Analyze and complete commercial service activities within the authority limit. Identify risks requiring underwriter evaluation and approval, and assign such risks based on guidelines, procedures, and service standards
Maintain knowledge of Farm Bureau systems and procedures as they relate to job functions. Identify, recommend, and enact procedural changes to improve job efficiency and effectiveness. Look for ways to streamline and facilitate policy handling
Qualification
Required
High school diploma or equivalent required
Minimum of one year insurance related experience required
Experience using Microsoft Word, Excel, and PowerPoint required
Valid driver's license with an acceptable driving record
Designations in CISR, AINS, or CIC required, or actively being pursued
Must be willing to pursue self-development training including but not limited to insurance, policy rating and coverages, processing and procedures training, computer training, and customer service training
P/C License required or obtained within 90 days of employment
Preferred
Associate degree preferred, with a focus on marketing, business administration, management, insurance, or finance
Benefits
Medical
Dental
Vision
401K
Company
Michigan Farm Bureau Family of Companies
Michigan Farm Bureau and the following Affiliated Companies constitute the Michigan Farm Bureau Family of Companies: Michigan Farm Bureau, Farm Bureau Mutual Insurance Company of Michigan, Farm Bureau Life Insurance Company of Michigan, Great Lakes Ag Labor Services, LLC, MFB, Inc., Michigan Agricultural Cooperative Marketing Association, Inc.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Scott Piggott
Chief Operating Officer
Patrick Carpenter
Managing Partner
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