Apply on Employer Site

Gallery Residential · 1 day ago

Community Director - Livano Cary

Cary, NC

Full-time

Onsite

Director/Executive

Gallery Residential is a property management company seeking a Community Director for their Livano Cary property. The Community Director will be responsible for maintaining the physical asset, maximizing financial returns, and leading the on-site team to ensure operations meet industry standards.

Property ManagementResidential

Responsibilities

Supervises and mentors property on-site team by communicating and updating goals through one on one mentoring and team daily huddles

Hires, onboards and trains team members and manages their performance in accordance with company policies, values, and business practices

Assists in managing the client/owner relationship by meeting with the owners, conducting property tours, providing updates and information concerning the property’s performance, and responding to owner requests as needed

Provides input into the development of budget(s) for the property by analyzing and evaluating financial statements, reviewing current and projected marketing information, and accessing operational reports that establish historic and predict performance patterns

Meets targeted revenues by setting rent rates, ensuring rent and fees are collected and posted in a timely manner, completing financial bank deposits, and preparing and reviewing monthly financial status reports

Approves and submits invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, ensuring validity of certificates of insurance, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed

Gathers, analyzes, and interprets current market and economic trends that may impact the property, and implements short-range and long-range marketing and leasing strategies to achieve the property’s occupancy and revenue goals

Promotes resident satisfaction and retention by responding to questions, grievances and requests in a timely manner, and taking appropriate action to resolve and address service issues

Ensures the property’s maintenance team members comply with the Company’s standards with respect to responding and completing resident service requests. This includes the ability to work in a stressful environment and work peacefully with co-workers and residents

Conducts regular property inspections in person and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal

Completes various accounting, financial, administrative, and other reports and performs other duties as assigned or as necessary

Oversees lease enforcement policies by completing periodic apartment inspections, following proper notice requirements, following eviction procedures, and imposing and collecting late fees and other charges as allowable and stated in the terms of the lease

Must be able to meet predictable attendance and punctuality expectations and physical demands of the position complying with Gallery Residential’s policies and performance expectations

Qualification

Property managementFinancial managementTeam leadershipCustomer serviceChange managementProject managementMathematical skillsComputer proficiencyIndustry certificationsCommunication skills

Required

Employment history that demonstrates progressive levels of accountability and responsibility in the application and usage of property management and residential multi-housing business principles

Demonstrated knowledge and skills in executing sales, customer service, revenue/expense management, and financial business plans

Demonstrated ability to read, write, and communicate effectively to comprehend and complete business plans, financial documents, and legal documents

Demonstrated mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions, and calculate percentages

Senior-level experience and skills in leading and managing others, including demonstrated skills in interviewing, on-boarding, directing, evaluating performance, and making effective talent management decisions

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form

Ability to deal with problems involving several concrete variables in standardized situations

Demonstrated proficiency in Internet, word processing, spreadsheet, and database management programs

Proficient in using property management software

Must be able to meet predictable attendance and punctuality expectations and physical demands of the position complying with Gallery Residential's policies and performance expectations