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Land Title Guarantee Company · 4 days ago

Closing Agent - Aspen

Aspen, Colorado, United States

Full-time

Onsite

Mid Level

$72K/yr - $89K/yr

3+ years exp

Land Title Guarantee Company is seeking a qualified Closing Agent to join their Aspen Team. The Closing Agent will complete closing transactions in refinance, resale, and builder segments while maintaining a growing book of business and ensuring customer satisfaction throughout the process.

Commercial LendingOnline PortalsReal EstateResidential

Responsibilities

Act as liaison with all parties involved in the transaction, e.g. buyer, seller, listing agent, buyer agent, lender, attorney

Greet customers enthusiastically and professionally, either in person or over the phone, with emphasis on representing Land Title in a way which builds customer relationships and a positive corporate image

Answer customer inquiries in a timely and accurate manner

Build and maintain productive relationships with all customers; take responsibility for customer satisfaction and loyalty

Participate in department marketing activities which may include attending after hours functions as requested or required

Determine escrow requirements by reviewing and clarifying buyer, seller and lender instructions

Obtain clear title by ordering title reports, resolving title defects, satisfying existing liens and encumbrances against property or principals; provide a proactive approach in notifying customers of potential roadblocks or issues

Review contract, pre-type, prepare and deliver balanced and error-free settlement statements

Prepare other required real estate documents

Prepare and deliver balanced and error-free settlement statements for lender approval using FHA, VA, and Conventional lending guidelines

Gather all file information required to close the transaction

Prepare and organize lender loan and real estate documents in preferred order and copy for physical presentation

Review lender and real estate closing instructions for closing conditions, endorsements, and disbursement of proceeds

Review all closing documents for accuracy in names, address, and legal as outlined

Describe closing and lender documents according to Presentation Standards and obtain signatures, collect accurate amount of 'Good Funds' and satisfy title and lender requirements

Claim wires and/or deposit 'Good Funds'

Balance file; disburse funds and documents according to instructions from mortgage company, payoff lender, title and other appropriate parties

Proof recording documents for typographical errors, signatures, notary, and/or recognize omission of data; record documents with the appropriate state/county agency

Resolve all post-closing quality reconciliation issues

Assist in training new employees

Ensure workload is completed in a timely manner by securing additional resources if needed

Coordinate with assistant in processing functions; establish and maintain a joint filing system for processing efficiency

Maintain and manage closing reports to office expectations

Identify opportunities for systems improvement

Proficient adoption of closing strategies

Perform other related duties as assigned by manager; overtime may be required at high volume